-Be responsible fomni-channel digital journeys fretail Wealth products & services such as trading, hybrid wealth, digital onboarding, investment portfolio features across HSBC wealth markets.
-compelling engaging digital experiences that leverage HSBCs global scale distribution
-Collaborate with Business Product, Digital design, Architecture, Transformation IT peers to align experiences across platforms, ensuring that features are executed in line with design principles, regulatory standards customer experience objectives, but does not lose sight of profitability productivity.
-Lead in a range of product development deployment activities including defining product requirements, engaging a wide range of functional experts to agree deployment approach, project execution, launch post launch performance measurement management
-Ensure all program/projects are adhered to banking practice, compliance regulatory requirement
-Leverage usability testing, research customer interviews to determine customer pain points uncover feature opportunities, to help formulate digital product roadmap make prioritization decisions
-Have a clear strong understanding of customer needs, market trends, business value digital technologies defines a digital strategy that takes this consideration
-Seek opportunities to standardize systems, remove automate processes, drive out waste, duplication paper, to deliver the best possible customer experience
职位要求:
•Solid digital product management experience
•Passionate about great digital experiences (especially in investments/New age digital products)
•Knowledge experience in Retail Wealth business (preferred)
•Experience in a global regional roles would be advantageous
•Customer obsessed - track record of putting the customer at the center of every decision
•A proven connect- ability to build relationships across matrixedganizations influence outcomes, deliver targets across diverse cultures
•Demonstrable experience with Agile methodologies (Kanban, Scrum) tools (Jira, Confluence)
•Strong communication problem-solving skills - ability to take stakeholders on the journey to execute the digital vision
•Ability to multi-task work lead engagements across HSBC geographies.
•Accountable - takes ownership of ones own decision delivers upon commitments
•Energetic, positive, team player
•Proficient commof spoken written English.
•Bachelors degree equivalent
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