Responsibilities:
1. Strategic Initiative task Management
Act as project leader in R&A team to coordinate a series of national projects:
•Gather clarify the project requirements through cross-function collaboration, clearly communicate within team.
•Oversee the entir process by closely working with BUKA, Digital, BUTM, CSSC R&A team, conduct the control based on DOA
•Consolidate, check ensure the final delivery to stakeholders.
2. Master Data Management
•Process master data change requests from the MT function, participate in master data standard reviews, effectively communicate with business requestors.
•Ensure the accuracy timeliness of customer information updates in the SAP system through regular audits cleansing protocols, which is the crucial foundation fdownstream process (e.g., DC allocation incentive calculation).
3. DC allocation process Management
•Support manage the maintenance of DC component data, including:
•Monthly sales volume data collection
•Adjustment communication of business master data switching information during component uploads
•Ensuring data quality delivering results
4. Sales Incentive Management
•Responsible fthe calculation management of sales incentives at the division KA level.
•Track sales incentive target setting achievement on a weekly basis.
•Drive the standardization of the sales incentive process through the use of PBI tools end-to-end BU/ division communication.
•Perform sales incentive calculations, including SDO, MS, NR, D&A
•Continuous optimization simplification of communication with BU
5. People Responsibilities
•Develop maintain strong, collaborative relationships with Commercial Omni-KA teams , CSSC partners BU relevant functions, ensuring the highest levels of agility support are consistently delivered.
•Assist the Sales Tower Lead drive the productivity operation excellence through ChCC CoE model strategic enablement.
•Coaching supporting R&A team members fcareer development , problem solving, capability learning building.
Qualifications：
•MT Customer daily operation experience
•Bachelor’s degree equivalent international qualification
•Experience in service center (preferred)
•Experience in Fast Moving Consumer Goods Companies f8 years
•Comfortable with large sets of data reporting tools
•Possess business-related financial knowledge
•Sophsticated interpersonal skills stakeholder management experiences
Skills, Abilities, Knowledge:
•Technical experience in SAP, PBI, AI
•Proficiency in basic Microsoft applications (Excel, Word, PowerPoint, PBI, Outlook other)
•Ability to read write in English (essential), speaking (preferred) fluency in Mandarin
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