Job Description：
The Engineering Manager (EM) is accountable ftechnical execution, delivery quality, operational excellence fa defined product service (where applicable, several). This role applies to both product service contexts. In product contexts, the EM partners with a Product Manager (PM) who owns the roadmap; in service contexts, the EM owns the roadmap delivery accountability. Where applicable, the role combines delivery RUN accountability with people leadership (staff responsibility), managing a team collaborating closely with business partners to drive outcomes. EM operates at product level within an Area that is part of a Domain, at service level within Enabling Tech. EM has the mandate to make technical decisions that support roadmap agreed strategies.
Delivery Leadership
• Lead the end-to-end technical delivery fone several products / services, fservice contexts: own the overall service roadmap.
• Enable focus on solving the right problems while balancing delivery with technical health.
• Where applicable, collaborate with Product Management roles on roadmap planning, release governance, delivery timelines, contributing technical feasibility trade -off insights to ensure value viability. Where relevant, partner with designers to ensure usability.
• Secure appropriate tech resources to meet product/service needs accountable fstaffing the delivery teams in alignment with strategic priorities roadmap.
• Ensure teams are equipped to design, build operate scalable secure solutions.
• Accountable fdelivery quality timely execution of prioritized work items (e.g., features epics).
• Ensure documentation of features solutions is in place maintained, ensuring AI readability automation where possible.
• May oversee multiple delivery teams. Can, where relevant, delegate parts of operational delivery responsibility to appropriate team members, while maintaining overall accountability ensuring consistent technical standards delivery quality across teams.
Operational Excellence
• Drive engineering quality, simplification continuous improvement while ensuring alignment with tech strategy, architectural standards engineering guardrails.
• Define, implement, monitdelivery performance metrics/KPI: s to ensure optimized operations, successful business outcomes drive continuous improvement.
• Ensure operational stability resilience including incident handling compliance.
• Lead proactive management of risks, dependencies technical debt.
• Ensure implementation of alignment with compliance security standards.
• Support defect tracking resolution processes to improve engineering performance.
• Own vendmanagement operational oversight of SaaS Managed Service contracts, ensuring compliance, performance, cost -effectiveness.
Financial Accountability
• Responsible fthe tech related costs (budget, actual, forecast) of the Product/Service. This includes engineering resources, tech related services software licenses as well as ensuring cost allocation.
• Ensure financial discipline cost efficiency, supporting TCO
• Provide input to planning prioritization to align tech investments with business objectives
People & Culture
• Can hold staff responsibility, including recruitment, development, performance management.
• Foster a high -performing, inclusive, psychologically safe team culture.
• Coach support team members to grow professionally increase performance.
• Ensure team members have the right competencies resources to succeed.
• Manage workload balance support well-being across the team.
Stakeholder Engagement
• Act as primary tech contact fthe product/service, partnering with PM key stakeholders.
• Collaborate with vendors to ensure delivery quality, compliance, contractual alignment.
• Represent the team in cross-functional forums coordinate with internal stakeholders falignment on business tech strategies.
• Ensure transparency alignment by providing regular stakeholder updates on status, progress, risks, dependencies, (in collaboration with PM fproduct contexts)
Qualifications：
• Experience as a senisoftware engineer and/in technical solution leadership.
• Demonstrated success in leading tech delivery collaborating with product/business counterparts.
• Proven track record of agile methodologies, DevOps, modern engineering practices.
• Proven track record in managing performance in operations (RUN), delivery security.
• Proficient in Alibaba Cloud infrastructure management, including Landing Zone setup, account permission frameworks, cloud-native service management, possesses a strong mindset proven track record in cloud cost optimization.
• Extensive experience in enterprise-level system integration architecture, with deep familiarity in diverse interfacing protocols including RESTful APIs, GraphQL, Message Queues (MQ), SFTP etc.
• Well-versed in the China e-commerce landscape, with experience integrating majplatforms such as Taobao/Tmall, WeChat, JD Douyin, alongside a solid background in OMS/WMS.
• Experienced in leading the integration of local digital ecosystems with global technology foundations, serving as a strategic technical bridge between the local market global tech centers.
• Knowledgeable in cyber defense data compliance regulations, capable of collaborating effectively with security data privacy teams to guarantee the robust protection regulatory compliance of digital systems.
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