RESPONSIBILITIES:67
Specialised Operations & Administration67
61 Act as the line of support fdaily transport activities, collaborating with internal departments external partners to resolve issues maintain smooth workflows high service standards.67
61 Assist with delivery scheduling, transport planning, cross-dock operations, stakeholder communication to address changes updates.67
61 Manage claims processes, handle transport documentation, collaborate with external partners to resolve discrepancies efficiently.67
Process & Workflow Optimisation67
61 Contribute to process improvement initiatives new projects by identifying inefficiencies, supporting implementation, ensuring alignment withganisational goals.67
Performance Analysis & Decision Support67
61 Assist with monitoring maintaining operational KPIs, analysing performance trends, contributing to improvement plans fservice quality efficiency.67
61 Assist in preparing daily weekly operational reports, including on-time performance, VAT reports, inventory balance summaries, ensuring data accuracy actionable insights.67
Data & Systems administration 67
61 Administer transport systems tools, ensuring accurate data entry, system functionality, timely resolution of technical operational issues.67
61 Perform regular system data maintenance, including cleaning up historical records, updating statuses, ensuring operational accuracy across transport platforms.
COMPETENCIES: 67
61 Goodganisational time management skills to handle multiple tasks efficiently.67
61 Experience in transport operations, including planning, claims management, system administration, with attention to detail fdata accuracy.67
61 Capable of solving problems, identifying addressing operational issues escalating when necessary.67
61 Ability to monitkey performance indicators (KPIs) operational metrics, to contribute to data-driven decisions improvements.67
61 Effective communication collaboration skills to work with internal departments external partners.67
61 Proactive solution focused, with the ability to identify implement improvements in processes.67
61 Familiarity with varying transport management systems tools, with a willingness to learn new technologies workflows.
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