佛山 te jobs (salary & requirements)

1. Understmaster the latest/active fraudulent activities in the market reduce/avoid fraud losses fclients through your valuable work. 2. System monitoring telephone verification of suspicious transaction cases with guests to prevent any possible fraudulent activity, where a stolen lost card needs to be replaced with the guest. 3. If fraudulent transactions are found, they should be referred to relevant departments finvestigation of suspected fraud cases in accordance with procedures procedures to minimize the risk of exposure loss. 4. Handle inbound outbound calls ffraud reporting take proper actions to assist the bank to mitigate fraud risk. 1. Domain Experience - Min 2 years fraud financial services customer service experience. 2. Communication - Effective conversational skills, Proficient in both spoken written English/ Cantonese/Mandarin. 3. Excellent communication customer service skills. 4. Basic understanding of MS Office. etc. 5. Flexible to working in a 24x7 process in rotational shifts, including weekends. 6. Multitasking Ability - Toggle between Multiple applications ability to work on multiple task. 7. Detailiented - Research patiently review the case. 8. Analytical - Strong decision making analytical skills. Experience using data observation to support judgements complex customer interactions. 9. Domain Knowledge Curiosity - Awareness of changing Fraud Landscape, fraud schemes, fraud prevention methods, fraud detection tools industry fraud trends.