This position is primarily responsible fthe support management of the companys core enterprise application systems (ERP, CRM) internal IT environment, while also managing the containerized operations of core business systems Python automation tool development. The candidate requires the dual qualities of "Enterprise IT Service Awareness" "DevOps Technical Ability".
【Job Responsibilities】
1. Enterprise Application & IT Management (Core Responsibility)
• Core Application Support (ERP & CRM):
o Responsible fuser account management, permission allocation, process configuration foracle Fusion Cloud ERP CRM systems.
o Act as the internal technical support interface, responding to operational inquiries errreports regarding ERP/CRM from business departments (L1/L2 support).
• Office Systems & IT Infrastructure Maintenance (General IT):
o Responsible fthe standardized deployment troubleshooting of operating systems (OS) office software in the internal office environment (primarily remote software-level solutions).
o Responsible fasset management maintenance of server room servers office equipment; coordinate hardware failure replacements equipment racking.
• Network & Information Security:
o Plan office network security policies, manage VPN firewall permissions, prevent network attacks data leakage.
2. Business System Operations & High Availability Management
• Containerized Cluster Management: Responsible fthe planning, deployment, version upgrades, performance tuning of Docker K3s (Kubernetes) lightweight clusters.
• Service Stability Assurance: Responsible fbackend service deployment, configuration management, service monitoring (Prometheus/Grafana) to ensure 7x24 stable operation of business systems.
• Data Security & Disaster Recovery: Lead the construction of the data backup system, formulate cold/hot backup schemes, regularly execute Disaster Recovery (DR) drills to ensure zero data loss.
• Security Certification: Responsible fsystem security gateway configuration, managing SSL certificates, Oauth2/LDAP unified authentication, access control policies.
3. Linux System Management & Python Development
• Automated Operations: Proficient in using Python to develop operations scripts platforms to implement automated inspections, log analysis, scheduled task management, improving operations efficiency.
• Deep Linux Management: Responsible foperating system maintenance, kernel tuning, system security hardening, vulnerability patching of Linux servers.
【Job Requirements】
1. Business Systems & General IT Requirements (Priority)
• ERP/CRM Experience: Understenterprise business processes (Invoicing/Inventory/Finance, etc.) have exposure to mainstream ERP CRM systems (experience using maintainingacle Fusion Cloud is preferred).
• General IT Capability: Familiar with troubleshooting Windows/Mac office environments; possess good IT service awareness.
• Network Basics: Deep understanding of HTTP/HTTPS TCP/IP protocols; familiar with iptables/NFTables firewall principles VPN configuration.
2. Technical Hard Skills
• Linux Management: 5+ years of Linux system management experience; master Shell programming; proficient in troubleshooting system-level performance bottlenecks such as CPU, memory, disk IO, network.
• Container Technology: Proficient in Docker; have actual production environment deployment maintenance experience with K3s Kubernetes (K8s).
• Development Capability: Master Python; have actual operations development project experience (e.g., writing monitoring plugins, automation scripts, Web management consoles).
3. General Operations & Security Competencies
• Familiar with common reverse proxies Web services (Nginx, Traefik).
• Possess strong data security awareness; familiar with cluster management backup/recovery mechanisms of mainstream databases (e.g., MySQL, Redis, PostgreSQL).
• Familiar with Git CI/CD processes (e.g., GitLab CI); able to assist the development team in implementing automated deployment.
• Soft Skills: Possess good communication skills; able to accurately understpain points of business departments in using ERP/CRM drive vendors to solve problems quickly; possess good documentation habits.
• Education: Bachelors degree higher in computer science related field; masters degree preferred.
• Work Experience: 5+ years of relevant experience in IT digital implementation, project management, team leadership, with proven track record of successfully leading 1-2 end-to-end digital projects to completion.
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