Key responsibilities:
Salesder Processing & Management
Oversee end-to-end salesder processing to ensure seamless execution from receipt through fulfillment, includingder validation, credit check coordination, system entry, delivery scheduling, invoicing. Maintain high levels of accuracy compliance with company policies local regulations. Proactively resolveder-related issues exceptions, collaborating with sales, logistics, finance, customer service teams to minimize delays optimize the customer experience.
Business Analysis, Planning & Forecasting
Lead comprehensive business analysis, territory-level planning, rolling forecasting cycles. Utilize historical data, market trends, pipeline intelligence to generate actionable forecasts variance analyses. Partner with regional sales leaders to identify growth opportunities, assess risks, adjust plans accordingly. Deliver monthly quarterly business reviews with clear recommendations to support revenue targets resource allocation.
Data Management & System Maintenance
Manage full-cycle data stewardship activities, including data acquisition from multiple sources (ACRM, SAP, external databases), data calibration, field mapping, deduplication, system integration. Ensure master data integrity across platforms (e.g. ACRM, SAP) by implementing data governance standards periodic audits. Drive automation initiatives to reduce manual effort enhance data timeliness.
Data Quality Monitoring & Improvement
Continuously monitdata accuracy completeness using predefined KPIs automated validation rules. Investigate root causes of data anomalies through drill-down analysis stakeholder interviews. Develop execute corrective action plans, implement preventive controls, establish data quality scorecards. Report progress to management drive a culture of data ownership across teams.
Monthly Reporting & Multi-Dimensional Performance Analysis
Generate standardized ad-hoc monthly reports that provide deep insights business performance from multiple dimensions: by product line, territory, region, distributor, customer segment, sales channel. interactive dashboards (using tools such as Power BI Tableau) to visualize trends, highlight outliers, enable self-service analytics. Present findings strategic implications during monthly business reviews.
Incentive & Reward Program Support
Work closely with business leaders to review, redesign, clearly communicate incentive reward schemes that align with corporate priorities, drive desired sales behaviors, balance short-term results with long-term growth. Perform complex sales incentive calculations, validate payout accuracy, manage dispute resolution. Develop training materials conduct workshops to educate sales teams other stakeholders on policy details, ensuring transparency motivation.
Process Optimization & Stakeholder Enablement
Identify inefficiencies in existing business operations workflows propose scalable improvements. Document standard operating procedures (SOPs), user guides, lead change management efforts. Act as a trusted advisto sales, marketing, finance teams, providing ongoing guidance on process adherence best practices.
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