The Product Digital Manager is responsible fdefining, localizing, executing the Workforce Resilience (WFR) digital solution fthe China market. This includes adapting global digital products—such as TRM, CEM/Quantum, Assistance applications to China specific requirements while ensuring an exceptional user experience, strong customer satisfaction, full compliance with both global local standards.
The role manages the entire product lifecycle end to end, working closely with global product teams local Sales & Marketing stakeholders. Key responsibilities include gathering prioritizing client requirements, developing business strategies product roadmaps, driving implementation, promoting awareness, utilization, ongoing maintenance of digital solutions.
Key Responsibilities：
• Collaborate closely with the Global Product & Technology teams to align China’s digital product direction with global strategies business goals.
• Fully understglobal product features architecture (including Quantum TRM/CEM/Quantum Assistance applications) ensure China requirements are incorporated global planning.
• Develop maintain the China digital product roadmap, prioritizing client needs, market opportunities, alignment with global roadmaps local technology developments.
• Lead the localization of global digital products by incorporating China specific technology, innovation, compliance requirements, user experience enhancements.
• Drive the development implementation of China local features, workflows, integrations to ensure solutions resonate with local market expectations.
• Work with global local technology teams to deliver system integrations (e.g., APIs) ensure ongoing maintenance optimization of localized solutions.
• Act as the strong interface with Local IT team on infrastructure platform requirement.
• Lead ideation, design, implementation of client driven technology projects, including mobile applications, websites, API enabled solutions.
• Transform business needs clear user stories, business requirement specifications, acceptance criteria.
• Manage end to end delivery of technology projects, ensuring on time on budget execution.
• Review validate requirements, system designs, business analysis documentation to ensure solutions meet client business expectations.
• Identify, assess, manage third party technology providers to support solution development delivery.
• Partner with Sales Marketing to develop product positioning, go to market strategies, pre/post sales engagement activities.
• Coordinate with Product Marketing to ensure that launch plans product communications are effectively developed executed.
• Support internal teams with product expertise to drive adoption commercial success.
• Monitproduct usage, profitability, ROI, identifying opportunities fimprovement throughout the product lifecycle.
• Communicate delivery timelines, progress updates, risks, escalations to leadership relevant stakeholders.
• Support lead digital AI initiatives across functions to enhance operational efficiency business performance.
• Maintain strong awareness of China’s digital, AI, technology ecosystem; evaluate recommend suitable solutions vendors to meet evolving business needs.
• Serve as a digital champion across theganization, driving awareness, utilization, continuous improvement of digital solutions.
• Demonstrate the ability to identify appropriate local applications to replicate global feature set customer needs that are aligned as well to local governance/compliance.
Required Skills Knowledge：
• Proven experience as a Product Owner in an Agile/SCRUM environment.
• Strong advantage fcandidates with experience adapting global products fthe China market delivering China specific solutions.
• Demonstrated experience in implementing mobile, traveller centric, assistance solutions, complemented by strong knowledge of data residency compliance requirements
• Ability to guide design fmobile/web platforms user experience
• Strong technical, business analysis, problem-solving skills.
• Demonstrated project management success in leading large-scale implementations.
Excellent communication skills, with the ability to translate technical concepts business language.
• 8-10 years in Product Development, with digital/mobile space expertise, knowledgeable in technology trends platforms
• Solid understanding of project management, methodologies hands-on experience in managing all aspect of project delivery, including vendrelationship management
• Bacheldegree
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