STEP qe jobs (salary & requirements)

岗位职责：
1、要求具备从客诉接收、分析到解决、验证的全链条处理能力，确保客户问题 “有响应、有解决、有预防”。
2、具备深度理解客户质量要求的能力（如产品标准、检验规范、合规性需求），并推动内部转化为可执行的质量目标。
3、通过数据监控客户质量趋势，提前识别潜在风险，实现 “从被动解决到主动预防” 的转变。
4、需协调内部资源推动问题解决，要求具备强沟通、强推动的 “桥梁” 能力。
5、需掌握扎实的质量管理工具和行业知识（分析工具：5Why、鱼骨图，改进工具：8D、PDCA，数据分析工具：Excel透视表、图表可视化、SPC统计过程控制等），为工作提供方法论支撑。
6、领导交待的其他工作。

Job Description:
1. Be required to have full-chain handling capabilities from customer complaint reception, analysis to resolution verification, ensuring customer issues are "responded to, resolved prevented".
2. Possess the ability to deeply understcustomers quality requirements (such as product standards, inspection specifications, compliance needs) promote internal transformation executable quality objectives.
3. Monitcustomer quality trends through data, identify potential risks in advance, realize the transformation from "passive problem-solving to active prevention".
4. Need to coordinate internal resources to promote problem-solving, be required to have strong communication promotion capabilities as a "bridge".
5. Master solid quality management tools industry knowledge (analysis tools: 5Why, Fishbone Diagram; improvement tools: 8D, PDCA; data analysis tools: Excel PivotTable, chart visualization, SPC Statistical Process Control, etc.) to provide methodological support fwork.
6. Other work assigned by superiors.

任职要求：
1、从事客诉质量工程师岗位5年及以上；
2、熟悉ISO9001或IATF16949质量管理体系，有内审员证书；
3、掌握质量管理知识和分析工具，具备较强的质量策划能力及异常问题的处理能力；
4、具备较强的质量数据统计及整合能力；
5、工业机器人行业背景优先考虑。

Job Requirement:
1. At least 5 years of experience in the position of customer complaint quality engineer;
2. Familiar with ISO9001 IATF16949 quality management system holding an internal auditcertificate;
3. Master quality management knowledge analysis tools, possess strong quality planning capabilities the ability to handle abnormal issues;
4. Have strong capabilities in quality data statistics integration;
5. Background in the industrial robot industry is preferred.