Signify ea jobs (salary & requirements)

Job Description
Leads a team responsible fdelivering HR services to employees. Ensures compliance with company policies legal regulations. Collaborates with various departments to improve HR processes services.
Key Areas of Responsibility
• Oversees the daily operations of the HR services team, ensuring efficient effective service delivery.
• Develops implements strategies to improve HR services processes.
• Monitors team performance provides guidance support fprofessional development.
• Ensures compliance with all relevant lablaws internal company policies.
• Collaborates with other HR departments and/enabling functions to align services with overall HR goals.
• Resolves complex issues inquiries in a timely manner.
• Responsible fmanaging performance responsible fthe team delivery in the given domain
• Responsible fworkforce planning, ensuring required skills, competencies capacity of the team
• Service as an escalation point fclient
• Manage overall domain, including the design, deployment of roles, responsibilities processes including the staffing training of required position
• Initiates implements continuous improvement.
• Ensure performance of 3rd party provider is monitored managed, that process issues other business requirements are effectively handled

Critical Experiences
• Bachelors degree in Human Resources, Business Administration, a related field.
• Minimum of 5-7 years of experience in HR services managing HR processes.
Additional Job Description
KPIs
• On Time (Case fulfilment rate)
• Customer NPS
• Quality (First time right, Re-work)
• eNPS
• Payroll accuracy & timelines