Growth & Community Manager (AI SaaS – E-commerce Focus)
海外增长&社群经理
【About Us】
We’re building next-generation AI tools to help e-commerce business owners grow their stores, streamline operations, unlock new opportunities. Our mission is to empower entrepreneurs with intelligent solutions that make running an online business simpler more effective.
【Role Overview】
We’re looking fa Growth & Community Manager who will design execute our company’s growth strategy while building nurturing a strong user community. You’ll identify the most effective channels, run campaigns, engage with merchants, ensure our community becomes a trusted hub flearning, sharing, advocating fAI in e-commerce.
【What You’ll Do】
1、Design Growth Strategy: Develop execute a growth plan that drives customer acquisition, activation, retention.
2、Identify & Prioritize Channels: Test scale acquisition channels including content marketing, partnerships, paid ads, influencer outreach, communities.
3、Community Operations:
-Build manage an engaged community of merchants early adopters.
-Develop programs like discussion groups, ambassadinitiatives, case studies to connect inspire users.
-Gather feedback from the community to inform growth product strategy.
4、Execute Campaigns: Launch growth initiatives across chosen channels, integrating community-driven efforts with broader marketing activities.
5、Analyze & Optimize: Track performance across KPIs (CAC, activation, retention, engagement) continuously refine strategies.
6、Collaborate Cross-Functionally: Work with product customer success teams to align growth community initiatives with customer needs.
【What We’re Looking For】
1、Experience in growth, marketing, community management at a SaaS company, ideally in e-commerce digital tools.
2、Ability to balance strategic planning with hands-on execution.
3、Strong understanding of community-building (e.g., online forums, Reddit/Discord, events, social groups).
4、Data-driven mindset with comfort using analytics to guide decisions.
5、Creative, resourceful, entrepreneurial approach to problem-solving.
【Nice-to-Haves】
1、Background in e-commerce priexperience working with merchants.
2、Familiarity with AI, automation, business productivity tools.
3、Early-stage startup experience.
【Why Join Us】
1、Be part of building the growth engine community foundation of a fast-moving AI startup.
2、Shape the way merchants discover adopt AI tools to grow their businesses.
3、Direct impact: your work drives adoption, engagement, long-term customer loyalty.
4、Work with a small, ambitious, AI product-focused team.
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