Benz ba jobs (salary & requirements)

[6 months, 4-5 days/week]

Name of Project: Leads analyst & Customer feedback analysis

Objectives:
- With the establishment of the D&C department, customer feedback, customer leads, related business is the focus.
- Customer Feedback Project: Aims to consolidate customer feedback conduct in-depth analysis to continuously enhance the customer experience.
- Customer Leads Follow-up: Dedicated to optimizing the lead follow-up process, strengthening system functionalities, setting KPIs in retail effectively tracking dealer performance. Setup feedback loop to channel.

Main Tasks:
- Data Analysis: Analyze lead follow-up progress verify lead quality based on raw customer lead data. Establish management lead reports freview tracking of dealer performance. Support data lake SQL coding to generate detailed lead information. Support the setup of a versioning platform (Power BI) freporting. Simplify the operation of current reports/dashboard by AI/automatic solution. Support fCustomer Feedback project which included structure data detailed review.
- System Management: Consolidate change requests fCRM, OTR+, ODP, other systems. Support User Acceptance Testing (UAT) system implementation.
- Documentation Management: Integrate feedback from BUs dealers on specific business topics standardize this information fdocumentation purposes.

Learning Opportunities:
Data analytics skill & practice; project management skills; corporate profesionalism;

Key Qualifications:
- Strong multi-tasking
- Statistical knowledge
- Data algorithm skills
- Experience in developing using MySQL/Python etc.

[Required:] Knowledage of MySQL/Python/AI tool

Language:
Chinese: Proficient
English: Proficient

Education:
Degree: Bachelabove
Major: CS/Big data/Sta