Entry-Level Robotics Application Engineer
Full-Time
Remote, US-based required, green card holders US citizens preferred, recent graduates willing to relocate are also considered.
Minimum Qualifications
Bachelor’s degree above in Robotics, Electrical Engineering, Mechanical Engineering, Automation, a related field.
Familiar with CAD, SolidWorks, Excel, Word, PowerPoint, other office engineering software.
Responsible, willing to learn, with a strong ability to handle new technical concepts quickly contribute in a hands-on, collaborative environment.
Customer-serviceiented able to travel based on project needs.
Bilingual in English Mandarin Chinese.
Essential Requirements
Ability to travel to commute between client’s project locations as needed
Willingness to support on-site AGV deployment, debugging, troubleshooting, customer training.
Ability to track, record, summarize, report project status regularly to the project manager.
Strong sense of responsibility in project documentation, customer communication, technical issue follow-up.
Ability to support after-sales repair, maintenance, field service activities.
Preferred Qualifications
Experience in the electrical automation industry FAE-related work.
Experience in AGV, AGF, forklift, industrial vehicle maintenance is preferred.
Hands-on experience with project implementation, equipment debugging, customer-site technical support is preferred.
Key Responsibilities
Support AGV on-site deployment, installation, debugging, troubleshooting, customer training foverseas U.S. projects.
Track, record, summarize AGV operational status during project implementation, regularly report project progress to the project manager.
Prepare,ganize, maintain project-related documentation.
Support after-sales repair, maintenance, field service activities fAGV projects.
Develop follow up on project schedule plans, communicate with customers, coordinate technical issue resolution during project execution.
Collect customer feedback project requirements in a timely manner to support continuous improvement of project delivery customer service quality.
Communicate coordinate with internal teams to improve project management efficiency service level.
Complete other tasks assigned by the manager.
U.S. Benefits
Medical insurance, 401(k), PTO
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