sa jobs (salary & requirements)

Job description：
1. Customer Profile Management Collaboration:
Collaborate closely with the OutdoSales team to manage customer profiles, including maintaining KYC (Know Your Customer) CNPT codes in the CRM system.
Conduct regular checks updates of the "Bill to Party" information in the LMS (Learning Management System relevant internal system).
2. Rate Filling Quality & Efficiency:
Ensure high-quality efficient rate filling by preparing clear instructions fthe back-office team monitoring accuracy status.
3. Tender Preparation & Cross-Functional Coordination:
Assist in BCO / tender preparation, including RFI (Request fInformation) / RFQ (Request fQuotation) responses.
Collaborate with the sales team to coordinate cross-functional efforts fsolution design service implementation/execution, providing hyper-care support.
4. Customer performance tracking, actively regular heads-up to outdosales on possible churn customers
Oversee manage the sales pipeline, ensuring visibility tracking the status of related actions.
Monitdrive compliance with contracts MQC (Minimum Quality Criteria) requirements, previously under the purview of Customer Service.
Lead the hyper-care customer onboarding process take charge of internal handovers/applications, such as providing billing party bank information to the Finance department.
5. Walk in customers, those without Sales Owner, New Customer Follow-Up
Deliver assigned sales volume under the "Others" category. (Note: Inside Sales will be assigned with volume targets as part of their KPIs)
Manage / follow-up customers without a designated sales owner new walk-in customer via platforms like Pocket PIL.

Job requirements:
1. BachelDegree above with 3-4 years of experience in carrier logistics sales support, customer services related experience.
2. Experience in the Maritime Industry preferred.
3. Proficient in M365
4. Able to communicate in English (CET-4 above.) Mandarin, both verbal written
5. Good Communicator: The staff will demonstrate an ability to communicate effectively (written verbal) with stakeholders to detail to the tasks assigned.
6. Team Player: The staff must be a team player, fostering strong working relationships with colleagues to achieve collective success.
7. Customer-Focused: The staff should maintain a customer-focused mindset