Key Responsibilities：
1. Developing winning relationships through transparent communication with all key customer stakeholders, internally externally, working across our Global Brcustomers in North Asia
2. Effectively contribute to the development, update, of the annual account plans fGlobal Brands customers in line with company strategy
3. Driving growth in existing accounts managing new business development pipelines fGlobal Brands customers
4. Maintain baseline promotional forecasts fGlobal Brands products manage stock levels aged stock targets in conjunction with Group Supply Chain to ensure the stock position is maintained
5. Facilitating effective onboarding of new business & promotional items, including raising QP OPD through salesforce the authority to quote customers; Tender, External Quotes; raising sample requests as required loading forecasts monitoring lead times
6. In conjunction with the head of sales – Global Brands Nth, negotiate pricing promotional activities within an agreed framework
7. Maintaining active accurate customer information in Salesforce updating opportunities, creating & allocating tasks logging call notes.
8. In conjunction with Global Business Managers, develop content play a lead role in delivering all quarterly Business Review meetings with agreed customers, targeting continuous improvement business development opportunities at every review
9. Using PowerBI to monitkey metrics on an ongoing basis analysing performance trends in Global Brands accounts to identify opportunities fgrowth operational efficiency highlight them to the Head of Sales – Global Brands Nth Asia
10. Delivering accurate timely reporting to key internal stakeholders on progress against agreed key objectives, as required
Qualifications & Skills
Essential
• Relevant experience in a similar role as an Account Manager Account Coordinatwith a focus on providing excellence in customer service
• The ability to establish credible relationships with internal external stakeholders working across a broad range of functional areas
• The ability to identify opportunities deliver sustainable profitable growth
• Sound analytical, problem solving strategic thinking skills
• Sound written, verbal presentation skills in English
• The ability to assimilate data from multiple sources, review make sound recommendations
• The ability to effectively prioritise, manage multiple customer accounts, projects execute with excellence, ensuring timely delivery
• Excellent planning,ganisational multi-tasking skills combined with the ability to work in a fast-paced environment
• Sound collaborative networking skills to effectively work with multiple internal external stakeholders
• Proficient using the MS Office suite of products
Desirable
• Previous experience using CRM packages, preferably Salesforce
• Capacity to quickly develop proficiency with Power BI
• Degree qualified, in disciplines such as Commerce, Business Management, Marketing a related field
Knowledge & Experience:
Essential
• Previous exposure to partnering with complex, large-scale customers
• Previous experience supporting tenders negotiations
• Previous experience applying a disciplined approach to following business processes
Desirable
• Sound commercial acumen an understanding of commercial objectives how the P&L can be impacted
• Exposure to, previous experience undertaking, strategic planning
• Previous experience working with customers across multiple geographies
• Previous experience working with Supply Chain an understanding of, exposure to, Supply Chain.
• Previous experience in a similar role within FMCG, Distribution Packaging
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