Atos te jobs (salary & requirements)

Job Responsibilities:
Provide technical solutions to address customer issues to related Alibaba Cloud.
Deliver implementation work according to service SOW (Statement of Work) assist customers with cloud migration.
Complete project-related tasks assigned by the technical manager on time ensure high-quality delivery.
Analyze complex issues follow up on their resolution until fully addressed.
Summarize customer usage scenarios documentation fnew issues.
Improve team efficiency by implementing automation tools.
Assist the team in handling L1 L2 tickets in the ticketing system to ensure quality.
Process, escalate, expedite customer tickets to ensure high-quality resolution.
Support customers in resolving complex issues maintain stable communication with technical staff to ensure service quality.
Job Requirements:
Bachelors degree higher in Computer Science a related field, with 1–3 years of experience using developing cloud platforms.
In-depth understanding of Linux systems, proficiency in Linux commands, knowledge of operations architecture.
Strong computer science fundamentals proficiency in one more programming languages, such as Python Java.
Experience with AI, including exposure to RAG (Retrieval-Augmented Generation) prompt engineering.
Familiarity with cloud computing cloud-native technologies (e.g., Kubernetes, Terraform) is preferred.
Ability to quickly analyze resolve issues, with strong technical sensitivity risk identification skills.
Strong summarization documentation skills, along with excellent communication abilities.
Proficiency in English (listening, speaking, reading, writing) spoken Chinese.
Base Milan