application specialist岗位职责

Position Summary
● Work under the National Solution Management Manager. Provide professional solutions tailored to market demands; drive execute the implementation of these solutions throughout the sales process; analyze market dynamics competitive landscapes to refine enhance systematic solutions workflows based on industry needs; support pre-sales activities fthe sales team.
Main Tasks
● Develop solution packages by collecting industry dynamics, competitive landscapes, application cases ftarget segments.
● Formulate drive the implementation of sales promotion strategies tailored to industry verticals.
● Develop customized technical solutions optimize technical workflows based on client requirements.
● Support sales activities, including product presentations development of tailored technical proposals.
● Perform other related duties responsibilities as assigned
Requirements
Education
● Master Degree above in Material/physics/electronics/semiconduct preferred.
Experience
● At least two years of experience in operating electron microscopy;
● Familiarity with FIB (Focused Ion Beam) operation is preferred;
● A background in the semiconductfield is preferred.
Other skills
● Strong Interpersonal,al written communication skills
● Supervisory techniques
● Customer-oriented
● Assessing situation/problem logically creatively finding solutions
● Analyzing reporting regional market customer data
● Use of computer software
● Team building
● Excellent spoken written English

岗位职责：
1、与当地商业伙伴密切合作，为各区域KOL作演示支持；
2、为该地区的D.O.R.C.*终用户（外科医生和护理人员）提供临床培训，使其能够在服务和应用方面安全使用D.O.R.C产品，并履行培训承诺；
3、负责售前演示，并确保安装后耗材的顺利打包；
4、在需要时向医生和医院工作人员演示设备及其应用，并在可能的情况下对我们的仪器和液体进行推广
5、为现有的IB和KOL提供现场支持，例如在现场安装手术设备，安装硬件、备份系统、软件，包括在需要时跨夜跟台；
6、获得D.O.R.C.的特定认证——*年达到2~3级，第二年达到4级。（第二级：可以独立演示，第三级：能够培训经销商，第四级：可以培训培训师）；
7、与总部下游和临床团队协调，在中国建立KOL关系。利用技能向现有和新客户推广并介绍新的D.O.R.C.产品
8、及时了解新器械、一次性用品和新手术技术；
9、为经销商和分销商提供区域临床培训，并跟进他们，以确保他们遵守与D.O.R.C.签署的服务协议（拥有配件、训练有素的服务技术人员、必要时进行软件升级以及使用DocuSign）；
10、测试和检查设备的技术规格，并支持经销商填写/检查投标规格表；
11、向大中华区总经理报告安装/演示/培训结果、客户投诉、技术缺陷、KOL意见、竞争对手的活动、可能的销售线索等。
要求：
本科或硕士学历以上，眼科、医学、工程等专业优先；
经验：
1、至少3年临床支持经验，眼科特别是玻切/眼后节领域专家；
2、出色的沟通技巧，能够跟团队以及跨部门有很好地合作；
3、敏锐的商业洞见，以目标为导向，有销售思维者尤佳；
4、以服务为导向，熟悉手术跟台操作协议（如何在OT中做出反应）；
5、深入了解竞争产品组合和应用程序支持；
6、强烈的主人翁精神，做事积极主动，对工作充满热情；
7、自我驱动力和学习能力强，能够独立工作；
8、既踏实务实又有策略性，注重细节，工作勤奋努力，能担当多面手的角色；
9、流利的的中英文口头和书面沟通技巧；
10、优秀的培训和演讲技巧；
11、具有团队合作精神，强烈渴望满足客户需求；
12、愿意按业务需求，国内出差频率至少在50%。

Position Summary
1、Serve as technical expert to provide routine training support to customer in the training center. Maintain technical expertise to provide consultancy support on marketing strategy activity.
2、Work is performed under the general direction of Marketing Manager of Business Unit.
Main Tasks
Duties responsibilities include but are not limited to:
­1、Provide external after-sales application training to customer in assigned regions to ensure value perception customer satisfaction of CZ product. It will include post-install training on ma-chine operation follow-up in-depth training on clinical application fdefined product.
­2、Support pre-sale by advance demo
­3、Work closely with KOL , reference site VIP customers in assigned regions to support on clinical study, product trial, training seminar, guru visit, publication & presentation, etc
4、­Support on market information, sales training, marketing activities sales aids
5、Perform other related duties responsibilities as assigned
Requirements
Education
Bacheldegree in related disciplines 2 years clinical working experience, majin ophthalmology is preferred Master degree above in related disciplines
Other skills
1、English Chinese language skills: Proficient in writing, reading, listening speaking
2、Quick learning
3、Willing to business trip frequently
4、Endure pressure
5、Requires strong interpersonal skills, good written verbal communication necessary to effectively interact with all levels of internal external customers.
6、Quickly efficiently respond to inquiries complaints
7、Communicate technically advanced subjects with customers on all levels
8、Incorporating new technologies quickly transfer expertise
9、Assess situations / problems logically creatively finding solutions