Amazon operates in a global eCommerce environment without boundaries, operates a diverse set of businesses, including Retail, third party marketplaces, eCommerce platforms, web services fdevelopers.
Amazons Cross Border business provides customers access to Amazon’s worldwide selection with a localized search browse experience, convenient local payment options, end-to-end delivery solutions access to native customer service on the local Amazon marketplace. Cross Border business simplifies the cross border shopping process by clearing customs on the customer’s behalf by guaranteeing that the customer will not have to pay any additional duties import fees beyond what is shown at checkout. RBS Cross Border team’s vision is to empower customers to “Stay Local, Shop Global” with an objective to improve cross border customer experience maximize the revenue potential of cross border ASINs by fixing cross-listing, Buyability, discoverability detail page conversion defects at scale. In 2025, RBS Cross Border team is establishing a new charter fcross border expansion in non-footprint countries (where Amazon has no direct retail presence), to enable customers to access our unique selections through their preferred shopping experiences.
RBS Cross Border team is looking fa Program Manager, who will establish the management framework of Selections Health, establish new tasks to improve selection health drive selection conversion on external store.
Key Performance Areas:
Program plan delivery management independently in a dynamic environment
Influence stakeholders drive alignment on program priorities, goals roadmap
Identify new opportunities to initiate sub-programs
Influence upstream teams priorities roadmap
Make trade-off decisions understwhen how to escalate appropriately
Develop solutions lead implementation
Advocatpractitioner of using technology to solve business problem.
Mentjuniteam/project members
Basic qualifications
3+ years of program project management experience
Experience defining program requirements using data metrics to determine improvements
Experience in complex problem solving, working in a tight schedule environment
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of theganization
Excellent English Mandarin Chinese written verbal communication skills
Preferred qualifications
3+ years of driving end to end delivery, communicating results to senileadership experience
3+ years of driving process improvements experience
Experience working cross functionally with tech non-tech teams
knowledge about search engine experience in product search optimization
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