About this Role
The Network Engineer is responsible fthe support, continuous improvement of theganizations enterprise network infrastructure.
Operating within a geographically distributed team a largely outsourced delivery model, the role ensures the stability, performance, security of network services across on-premises, cloud, hybrid environments.
This role acts as a technical authority escalation point fthird-line network incidents problems. It also collaborates closely with peers in the Cloud Infrastructure Engineering team outsourced service partners to ensure that the network estate supports wider business IT goals.
The Network Engineer will participate in a shared on-call rota to provide out-of-hours support coverage fcritical incidents.
This role works in close partnership with the Security & Network Architect within the Enterprise Solutions & Architecture function to ensure all network designs changes align with enterprise architecture, security policies, governance standards.
Accountabilities
- Act as a technical subject matter expert in enterprise network infrastructure, supporting the design, implementation, configuration, deployment, performance optimisation of LAN/WAN, SD-WAN, wireless, unified communication technologies.
- Provide third-line support fescalated network incidents, participating in an on-call rota to support out-of-hours service continuity.
- Provide root cause analysis of system performance issues, working to mitgate risks acoross the IT landscape
- Oversee the work of outsourced network service providers to ensure adherence to architectural standards, SLAs, governance frameworks.
- Lead support the technical delivery of network components within infrastructure projects, including office ‘fit-outs’, hardware refresh, cloud security initiatives.
- Collaborate with cross-functional teams business stakeholders to design implement innovative network solutions that align with enterprise goals.
- Partner with the Security & Network Architect to review designs, contribute to architectural governance, align with network security roadmaps.
- Participate in capacity planning, availability improvements, lifecycle upgrades, change control activities.
- Support site surveys, hardware deployment (rack/stack), physical configuration of networking equipment when required.
- Maintain accurate up-to-date documentation including network topologies, designs, configuration standards, operational handover materials.
- Contribute to security compliance, risk assessments, network-related change planning.
- Work closely with the Cloud Infrastructure Engineering team to ensure secure, resilient integration between on-premises, cloud, hybrid network environments.
Skills Experience
- Comprehensive technical knowledge of enterprise networking including LAN/WAN, SD-WAN, routing (BGP, EIGRP), switching, firewalls, VPNs, wireless, unified communications.
- Hands-on experience with Cisco networking technologies, Cisco wireless networks, next-generation firewalls including Palo Alto FortiGate.
- Familiarity with Microsoft Azure networking hybrid cloud network integration.
- Working knowledge of network monitoring management tools.
- Experience delivering network infrastructure to support new sites, expansions, refreshes in a large enterprise.
- Ability to produce clear comprehensive documentation foperational handover governance.
- Experience working in an ITIL-aligned environment collaborating with outsourced service providers.
- Strong communication skills, able to work across technical business audiences.
- Ability to coordinate project tasks contribute to the delivery of cross-functional initiatives.
- Experience working as part of a geographically distributed engineering team.
- Willingness ability to participate in a third-line support on-call rota.
- Cisco CCNP certification required; CCIE certification preferred.
- Largely able to operate independently able to coach more juniteam members on technical operational matters.
Work Location
This role is assigned to operate in Shanghai, Xuhui district
What We Can Offer
Base salary x 13th month + Performance Bonus
High-end Insurance coverage
Flexible benefits
LinkedIn Learning
Membership in Employee Resource Groups (Professional Women’s Network, LGBTQ+, Black Employee Network, Veterans’, Mental Health)
Mental health well-being support via Mental Health First Aiders & Employee Assistance Program
Local volunteering opportunities (where applicable)
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更新于 2025-12-03