Job Summary
The Quality Manager plays a critical governance partnership role in ensuring the adherence to quality standards supporting continuous improvement initiatives within Maersk Contract Logistics China. The role focuses on ensuring quality processes are executed, facilitating partnerships with stakeholders, providing insights to uphold compliance mitigate risks. As an individual contributor, the Quality Manager collaborates closely with operational teams to achieve shared quality objectives.
The role is expected to provide thought-leadership around the quality management system framework, identifying participating in initiatives to strengthen the tools practices adopted across the business fostering collaboration with other Areas/countries. As a quality leader, he/she strengthens partnerships with operations site operation teams provides critical insights to the business to uphold compliance mitigate risks most importantly to meet customer requirements.
Inder to succeed in this role, regular travel within China is required.
Key Responsibilities
• Governance Compliance: Implement maintain quality frameworks standards aligned with China regional goals conduct reviews, audits, assessments to ensure QMS regulatory compliance. Identify compliance gaps collaborate on corrective actions.
• Stakeholder Partnership: Guide site operation teams on quality standards best practices, building relationships with site leaders area MCL leaders to align on quality goals. Collaborate cross-functionally to integrate quality business processes.
• Risk Identification Mitigation: Identify escalate quality risks to leaders. Propose implement risk mitigation strategies with stakeholders.
• Performance Monitoring Reporting: Analyze area-specific quality metrics share insights with leaders. Provide updates on trends improvement areas.
• Continuous Improvement & Quality Excellence: Drive initiatives to enhance quality performance reduce defects. Identify implement best practices across sites.
• Training Enablement: - upskilling awareness – to develop a culture of quality across the MCLganization, including operations, BD, etc.
• Financial control: Participate in budgeting exercises fthe sites concerned.
Responsible findividual company expenses fthe quality function.
• Establish food safety management system collaborate with warehouse operation team fimplementation to meet customer requirements support new business growth.
• ISO 9001 Governance Support: Ensure consistent application of ISO 9001 standards in the area by contributing to certification-related documentation activities.
Qualifications
• Qualified quality professional priexperience (min 8 years) in a Quality role.
• Trained as an ISO9001 Lead Auditequivalent.
• Deep understanding of quality management standards/methodologies legislation of the food safety flogistics field is preferred.
• Preferably have product knowledge of our key products services (Contract Logistics, Trucking, Cold Chain Logistics etc.) but not required.
• Autonomous with a can-do attitude. He/she takes initiative proposes solutions to problems encountered. Does not hesitate to involve others to gather insights challenge his/her thinking inder to reach better results.
• Highlyganized, Project Management capabilities are a plus.
• Familiar with Good Warehousing Practice fWHs Good Documentation Practice.
• Knowledge skills in Documentation Filing Management.
• Ability to communicate well with internal external customers. He/she is sensitive to what’s being said not said in all circumstances, is able to position him/herself in counterparts’ shoes. He/she is expected to uphold Maersk quality standards while building strong relationships with his/her counterparts. Being able to navigate conflict constructively achieve win-win outcomes is crucial.
• Analytical proactive with attention to detail.