site reliability engineer岗位职责

Who We Are

Born from a mission to make prescription eyewear affordable accessible to everyone, Zenni Optical has been changing the way people see the world since 2003. With complete prescription pairs fadults kids starting at under $10, we’ve grown a global brwith over 51 million pairs of glasses sold — counting!
Based in the San Francisco Bay Area, were proud to be the Official Eyewear of the San Francisco 49ers, Boston Celtics, Monster Jam, Ghost Gaming, TSM, MajLeague Pickleball more. Weve also partnered with tastemakers designers like Chase Stokes, Jrue Holiday, George Claire Kittle to bring our brto life in bold, meaningful ways.
Innovation is at the heart of everything we do at Zenni — from our revolutionary EyeQLenz with Zenni ID Guard glasses to our cutting-edge VR Vision Screener, were constantly exploring new ways to improve vision enhance lives. Fmore information, please visit zenni.com/press.
Candidate safety is important to us. Please note that all official communication will only be sent from @zennioptical.com addresses.

Position Overview:

Zenni is looking fSite Reliability Engineers to join our team to help build. optimize scale the cloud infrastructure four next-generation ecommerce platform. The SREs are responsible fthe Cloud Infrastructure, CI/CD pipelines, Security monitoring. Zenni Optical is a critical 24x7 ecommerce operation that handles millions of users per month so the primary responsibility of the SRE team is to make sure our platform is fast, efficient, reliable, secure cost efficient.
You will be working closely with the architects engineers at Zenni to develop deploy secure, highly available scalable web services. This is a phenomenal role fsomeone who believes in building automation, driving simplification crafting an impressive, five nines culture. We are looking fsomeone with an "automation" mindset.

What we want you to own in this role:
● End to End Automation of application build deployment
● Ongoing scaling of our platform to support forecasted peak traffic
● “Infrastructure as code” standardization improving automation of systems, processes, services
● Provisioning configure Cloud resources, Self-hosted tools 3rd party integrations
● Maintaining development production environments
● Platform optimization including response time, errrate, cost effectiveness etc.
● Participate in on-call rotation

What skills do you need?
● At least 5 years of production engineering experience
● Experience with Kubernetes environments
● Solid understanding of web application configuration deployment
● Experience with managing services on at least one cloud platform (AWS, GCP, Azure)
● Experience with CI/CD tools – GitHub workflows, GCP Cloud Build, Harness, Argo CD.
● Hands-on experience with infrastructure as code using Terraform
● Ability to code in at least one programming language
● Good communication collaboration skills
● Being proficient in an English working environment

Nice to Have
● Hands-on experience with GCP services – Cloud Run, Cloud Build, PubSub, GKE, Firestore, Cloud Armor, Cloud CDN will be a huge plus
● Experience with CDN systems like Akamai, Cloudflare
● Experience with with Security best practices fCloud
● UnderstGitOps deployment methodology
● eCommerce experience -acle ATG Magento

We look forward to hearing from you.
We strive to build a diverse team of individuals with a broad range of experience perspectives. We encourage you to apply even if you don’t feel you meet all the qualifications.

岗位要求：纯英文办公，支持居家办公，至少5年同岗位工作经验。
Main Missions:
As an SRE Engineer, you will play a critical role in maintaining the availability reliability of our applications, infrastructure, services. You will be responsible fdesigning, implementing, operating our systems, leveraging industry-leading tools like Ansible, Terraform, Kubernetes, GitLab. Your expertise in AWS, Kubernetes, Datadog other technologies will ensure the scalability, performance, security of our applications.

Key Responsibilities:
- Kubernetes/OpenShift Management
- Develop maintain Kubernetes/OpenShift components, such as Pods, Services, Deployments, Routes, Secrets, ConfigMaps
- Collaborate with cross-functional teams to identify mitigate potential issues, implement corrective actions, ensure that our production environments are reliable performant
- CI/CD Pipeline Development Deployment
- Use Gitlab CI/CD pipelines Helm to implement/maintain the deployments fall applications
- maintain automation script to reduce redundant tasks
- Infrastructure/Configuration as Code (IaC) Management
- Use Terraform to define manage our infrastructure as code, ensuring consistency repeatability across environments
- Use Terraform to automate manage components from Datadog like Monitors, Dashboards, etc.
- Manage Kubernetes/OpenShift configurations resources as code.
- Troubleshooting Performance Monitoring
- Monitanalyze system performance using Datadog, identifying trends areas fimprovement
- Troubleshoot resolve complex technical issues in a timely efficient manner
- Documentation Knowledge Sharing
- Develop maintain documentation finfrastructure components, scripts, tools, but also processes ensuring that knowledge is shared across the team

Required Skills Qualifications:
- Minimum bachelor’s degree, preferably master’s degree in Computer Science, Engineering equivalent professional training
- 4 years of experience as SRE, DevOps, similar roles
- Proficiency with Cloud computing SaaS (AWS preferred)
- Demonstrated experience with Observability solutions (Datadog, Prometheus, ELK)
- Proficiency with Kubernetes, automation infrastructure-as-code tools (Ansible, Terraform, Packer)
- Experience with CI/CD pipelines tools (GitLab CI)
- Experience working with microservice architecture containerized applications (Docker, Kubernetes, OKD)
- Strong knowledge of DevOps principles agile methodologies
- Excellent communication team collaboration skills
- Strong problem-solving, critical thinking analytical skills
- Exposure to international multicultural work environment
- Fluency in English (B2 level equivalent)
岗位要求：纯英文办公，支持居家办公。
主要职责：
作为 SRE 工程师，您将在维护我们应用程序、基础设施和服务的可用性与可靠性方面发挥关键作用。您将负责设计、实施和运维我们的系统，运用 Ansible、Terraform、Kubernetes 和 GitLab 等工具。您在 AWS、Kubernetes、Datadog 等技术领域的专业能力将确保我们应用的可扩展性、性能和安全性。
核心职责：
- Kubernetes/OpenShift 管理
- 开发并维护 Kubernetes/OpenShift 组件，如 Pods、Services、Deployments、Routes、Secrets、ConfigMaps
- 与跨职能团队协作，识别并缓解潜在问题，实施纠正措施，确保生产环境的可靠性与性能
- CI/CD 流水线开发与部署
- 使用 GitLab CI/CD 流水线及 Helm 实现/维护所有应用的部署
- 创建并维护自动化脚本以减少重复性工作
- 基础设施即代码（IaC）管理
- 使用 Terraform 以代码方式定义和管理我们的基础设施，确保跨环境的一致性与可重复性
- 使用 Terraform 自动化管理 Datadog 中的 Monitors、Dashboards 等组件
- 以代码方式管理 Kubernetes/OpenShift 配置与资源
- 故障排查与性能监控
- 使用 Datadog 监控并分析系统性能，识别趋势与改进空间
- 及时高效地排查并解决复杂技术问题
- 文档编写与知识共享
- 开发并维护基础设施组件、脚本、工具及流程的文档，确保知识在团队内共享
技能与资质要求：
- 计算机科学等相关专业统招本科及以上学历，硕士优先
- 4 年以上 SRE、DevOps 或类似岗位经验
- 精通云计算 SaaS（优先 AWS）
- 具备可观测性解决方案的实践经验（Datadog、Prometheus、ELK）
- 精通 Kubernetes、自动化及基础设施即代码工具（Ansible、Terraform、Packer）
- 具备 CI/CD 流水线及工具使用经验（GitLab CI）
- 具备微服务架构及容器化应用的工作经验（Docker、Kubernetes、OKD）
- 扎实的 DevOps 原则与敏捷方法论知识
- 出色的沟通与团队协作能力
- 强大的解决问题、批判性思维与分析能力
- 有多元化及国际化工作环境背景
- 英语流利（相当于 B2 水平）

Job Description:
Responsibilities
• Drive day-to-day site reliability engineering functions including maintenance incident resolution fall Visa China applications, products, services.
• Perform ongoing/Proactive analysis of Visa systems applications to detect potential problems with little no guidance.
• Support critical applications, ensuring stability through proactive mitigation automation.
• Contribute to root cause analysis run the production environment by monitoring availability taking a holistic view of system health.
• Provide inputs build software systems to manage platform infrastructure applications with the guidance from the global teams.
• Provide inputs increasing reliability of supported applications.
• Measure optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, supporting fcontinual improvements.
• Provide primary operational support engineering fmultiple large-scale distributed software applications.
• Responsible fproviding 24X7 Application Support across multiple visa applications.
• Responsible fevaluating the Issues reported by Visa clients partners provide solutions.
• Gather analyze metrics from operating systems as well as applications to assist in performance tuning fault finding.
• Partner with development teams to improve services through rigorous testing release procedures.
• Participate in system design consulting, platform management, capacity planning.
• sustainable systems services through automation uplifts.
• Balance product site reliability with well-defined service-level objectives.
Responsibilities
• Drive day-to-day site reliability engineering functions including maintenance incident resolution fall Visa China applications, products, services.
• Perform ongoing/Proactive analysis of Visa systems applications to detect potential problems with little no guidance.
• Support critical applications, ensuring stability through proactive mitigation automation.
• Contribute to root cause analysis run the production environment by monitoring availability taking a holistic view of system health.
• Provide inputs build software systems to manage platform infrastructure applications with the guidance from the global teams.
• Provide inputs increasing reliability of supported applications.
• Measure optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, supporting fcontinual improvements.
• Provide primary operational support engineering fmultiple large-scale distributed software applications.
• Responsible fproviding 24X7 Application Support across multiple visa applications.
• Responsible fevaluating the Issues reported by Visa clients partners provide solutions.
• Gather analyze metrics from operating systems as well as applications to assist in performance tuning fault finding.
• Partner with development teams to improve services through rigorous testing release procedures.
• Participate in system design consulting, platform management, capacity planning.
• sustainable systems services through automation uplifts.
• Balance product site reliability with well-defined service-level objectives.
.