Fenxiang Xiaoke

Fenxiang Xiaoke (Beijing Yidong Fenxiang Technology Co., Ltd.), headquartered in Zhongguancun, Beijing, is a leading Agentic CRM manufacturer in China. The company currently has direct sales offices and service networks in 15 regions including Beijing, Shanghai, Guangzhou, Shenzhen, Hangzhou, Nanjing, Wuhan, Chengdu, Changsha, Zhengzhou, Guiyang, Xi'an, Jinan, Hong Kong, and the United States. It has established marketing and service centers in more than 50 cities across the country, with over 1,000 employees, including more than 300 R&D personnel.

Facing the era of artificial intelligence, Fenxiang Xiaoke has pioneered the new era of Agentic CRM, upgrading CRM from a "recording and management tool" to an "intelligent CRM that understands business, can work, and evolves." Adhering to an industry-oriented strategy, the company deeply cultivates key industries such as manufacturing, FMCG, agriculture and animal husbandry, high-tech, and enterprise services, continuously accumulating industry practices, business models, and growth methodologies. Relying on the Agentic CRM capabilities of "understanding business (four-layer KnowHow) × governability × proactive execution × continuous evolution," Fenxiang Xiaoke helps large and medium-sized enterprises connect the entire chain of marketing, sales, and service, achieving continuous improvement in customer management, business collaboration, and organizational capabilities.

To respond agilely to personalized needs and future business changes of enterprises, Fenxiang Xiaoke continues to advance its platform strategy, building an integrated capability foundation of "PaaS business customization platform + BI intelligent analysis platform + open interconnection platform + ShareHive CRM intelligent agent operation platform." Enterprises can achieve flexible configuration, intelligent analysis, multi-system integration, and AI capability expansion based on the Fenxiang Xiaoke platform, and seamlessly connect with heterogeneous systems such as WeChat Work, DingTalk, HR, and ERP, better supporting the business development needs of enterprises at different stages and types.

Since its establishment in 2011, Fenxiang Xiaoke has received investments from outstanding investment institutions such as IDG Capital, Northern Light Venture Capital, DCM, Hillhouse Capital, CPE Source, Kingdee International, CDH Baifu, Zhongruan International, Guizhou Venture Capital, Zhongding Capital, Qiming Venture Partners, and C&D Emerging Investment, providing digital growth services to more than 6,000 large and medium-sized enterprises including China Merchants Group, 3M, Hisense, Muyuan Foods, Digital China, CETHIK Group, Mengniu, Unis Cloud, Genki Forest, Orion, Opple Lighting, Zhende Medical, and Absen.