中心的主要业务是运营管理10086客户服务热线,客服代表的主要工作,就是通过10086客户服务热线为中国移动用户提供完善的业务服务,主要包括业务咨询、业务回访、业务营销、业务受理、客户投诉处理等方面的工作。
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