Pacific Insurance Online Service Technology Co., Ltd.

The e-commerce giant in insurance opens a new era of online services. Pacific Insurance Online Service Technology Co., Ltd. (hereinafter referred to as the "Online Company") is a wholly-owned subsidiary of China Pacific Insurance Group, committed to meeting customers' multi-level and diversified insurance information needs through channel and service innovation. Caring for customers' individual needs, the company provides full coverage of insurance information services. Guided by customer needs, the company offers customized insurance strategies based on personal factors such as social role, insurance needs, life stage, and financial planning, serving as a trusted insurance shopping guide. Improving customer interfaces for seamless online and offline communication, the company provides diverse access methods including the internet, telephone, and mobile terminals, building a three-dimensional communication platform to ensure seamless connection between customer insurance needs and company sales channels, making online and offline communication fast, convenient, and barrier-free. Enhancing the ultimate customer experience, the company integrates life and insurance in all aspects through the new e-commerce platform "Pacific Insurance Online Mall", establishing an online customer club covering seven communities including car owner community and travel enthusiast community, objectively promoting insurance knowledge and healthy living tips, sincerely listening to customer voices, deeply exploring reasonable suggestions, and striving to achieve deep connection between customer life and insurance, promoting comprehensive service improvement in the insurance industry and enhancing the ultimate customer experience.