Gao Bai

As a pioneer and industry founder of consumer finance debt collection services in mainland China, Gao Bai was established in 1987 and has a history of over 30 years. Headquartered in Hong Kong, it has branches in 47 cities including Beijing, Shanghai, Guangzhou, Shenzhen, and Chongqing, and will continue to establish more branches in other cities. As early as 2007, when domestic banks' outsourced debt collection was in its initial stage, Gao Bai served as an industry advisor to the People's Bank of China, bringing professional advice such as 'establishing laws and regulations, clarifying supervisory authorities, and cracking down on illegal operations' as well as experience from Hong Kong and Taiwan to regulatory agencies. In 2015, it cooperated with the Consumer Protection Bureau of the People's Bank of China to complete the research report 'Research on Debt Collection Issues in China'. As an industry advisor, Gao Bai was invited by the People's Bank of China to serve as a member of the advisory group for the report. The summary of this report has been sent to the Premier's Office and distributed to the headquarters of national financial institutions, including the five major state-owned banks and nine major joint-stock banks. The internal control and supervision systems currently used for managing non-performing loans by banks in China, Hong Kong, and Taiwan, such as full call recording systems, fully computerized operating systems, information security systems, personnel training systems, loan management processes, and monitoring and audit systems, were all introduced and formulated by Gao Bai. As an industry benchmark, Gao Bai established the operating standards for outsourced loan management by banks across the three regions, stabilized the confidence of banks and regulatory authorities, and improved the asset quality of bank credit cards and personal loans. Currently, Gao Bai has a high-quality professional team of nearly 4,000 people, providing continuous and comprehensive training, led by an experienced management team, and supported by efficient talent promotion and deployment mechanisms, fully unleashing the potential of various talents and driving the high-speed development of the group. Since its establishment in 1987, the group has provided comprehensive credit risk and consumer finance advisory services to more than 100 banks and financial institutions, and more than 800 listed and multinational enterprises in the region over the long term. The total amount of non-performing assets processed by the group has exceeded 500 billion RMB. Its operational processes and standards have been recognized by supervisory authorities in all parties, making it a benchmark in the industry. Since 2010, Gao Bai has been recognized by the Shanghai Hongkou District Government for seven consecutive years and has been awarded accordingly. It has also won the Outstanding Taxpayer Award from the Hongkou District People's Government for seven consecutive years, highlighting Gao Bai's lawful operations and compliance, and demonstrating its business scale. Moreover, for four consecutive years, it has been assessed by the Shanghai Municipal Commission of Commerce and designated as a key enterprise for service outsourcing. In June 2010, Gao Bai Shanghai Branch was awarded the 'Top 100 Growing Service Outsourcing Enterprises' by the China International Investment Promotion Agency under the Ministry of Commerce, together with renowned global research and consulting institutions Gartner, IDC, and TPI, making it the only consumer finance advisory service institution to receive this honor. In 2017, Gao Bai Shanghai Branch was honored as a 'Civilized Unit' of Shanghai Hongkou District. In March 2000, Gao Bai successfully passed the strict inspection of the French certification company BVQI and became the first credit risk management company in Asia to obtain the ISO9001 quality certification. In 2011, Mr. Lu Yeliang, Chairman of Gao Bai Capital Holdings Group, was received at the Great Hall of the People. In the second 'China Charity Outstanding Contribution Award' selection and commendation activity, 316 people nationwide received commendations, and Mr. Lu Yeliang was among them, winning the 'China Charity Outstanding Contribution Individual Award'.