Yijiang Home Repair started its business in Beijing in early December 2015 and gathered nearly 4,000 repair technicians in just about one month. The on-demand home repair O2O service provider "Yijiang Home Repair" has received RMB 10 million in angel investment from e-Bag Wash and ShareVC (funded by e-Bag Wash), and has integrated into "Xiao e Guanjia", a community service platform expanded from e-Bag Wash. After leading the laundry O2O sector, e-Bag Wash has begun focusing on building a community service platform with a neighborhood mutual-aid concept—Xiao e Guanjia—integrating multiple services through internal incubation and external investment. According to 36Kr, e-Bag Wash, Xiao e Guanjia, and Yijiang Home Repair will be the three flagship services of the platform. The service model aggregates home repair technicians through crowdsourcing; after users place orders, nearby technicians are matched via LBS for on-site service, a typical O2O platform model. Yijiang Home Repair signs terms with technicians stipulating that any user complaint will result in certain penalties. Compared with laundry, home repair is more standardized and has clear quality evaluation criteria—for example, whether a faucet leaks or whether a light bulb works can be seen at a glance. The platform also provides a 7-day warranty and personal safety insurance for both users and technicians. Currently, Yijiang Home Repair has launched WeChat and Android products and integrated into the Xiao e Guanjia platform; the iOS product is expected to launch by the end of this month. On the team side, founder and CEO Lin Nianlong previously founded Hunqu.com and served as director of the Southeast Region of the group-buying site 24Quan; COO Chen Jiqiang and VP of Product and Technology Cui Tengwei are also partners of Hunqu.com, with the former having served as director of the Southwest Region of 24Quan; VP of Repair Services Xu Yong has 14 years of IT and home appliance customer service experience, having worked at IBM, Haier, and Lenovo.
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