Wuhan Qianmi Technology Co., Ltd.

Company Profile (1) Founded in 2002, it has been 17 years so far. It is the first door-to-door computer and mobile phone repair and maintenance service enterprise in Wuhan. The company's business scope is: for household and enterprise customers in Wuhan, it provides related software and hardware sales, installation, consulting, and repair and maintenance door-to-door services for computers, mobile phones, and peripheral facilities. (2) The company will adhere to the principle of service first, think what customers think and worry about what customers worry about, strive again and again to do a good job in repair and maintenance services, and at the same time try its best to help customers solve various problems that arise in the process of using computers, reducing unnecessary losses for customers. At the same time, we will strictly comply with the relevant national regulations on repair and maintenance services for IT products and assume necessary responsibilities. (3) In order to ensure that the software and hardware repair and maintenance services provided by the company can win customer trust and enable customers to receive timely, thoughtful, and high-quality service, all staff entering the company will strictly follow the service processes in this Service Manual to ensure high service quality. By establishing and cultivating a dedicated, vibrant technical service team of 'fast, professional, friendly' that serves customers, like hardworking bees, and through implementing a standardized service management system and service quality monitoring system, we will establish the service competitive advantage and service brand of fast repair for computers and mobile phones. Corporate Culture (1) Corporate Vision: To become China's largest and most professional repair service brand (2) Corporate Mission: Repair for you, make life freer (3) Corporate Values: Focus and enterprising, innovation and win-win, dedication and gratitude (4) Corporate Philosophy: Toward customers: enthusiasm, integrity, attentive service. Toward service: fast, efficient, flawless. Toward the team: collaboration, mutual assistance, unity. Toward the company: loyalty, creation, shared responsibility and win-win. Corporate Service Beliefs (1) Always smile in front of customers (2) Never directly contradict customers (3) Carefully listen to customer needs (4) Customers' problems are our problems (5) Let customers enjoy value-added service (6) Let everyone enjoy IT life happily. At present, the company has 47 stores in Wuhan and across the country, gradually forming a rapid development in the form of mobile phone and computer fast repair chains. Each store of the company adopts a store manager partnership equity model for joint operation, giving every employee the opportunity to become a boss! Our goal: the Haidilao of the repair industry. Welcome to join us!