Dongfeng Honda Automobile Chengtong Authorized Sales & Service Shop, established on May 17, 2004, is located at the intersection of Wanjiali South Road and Huanggu Road, Yuhua District, Changsha City, Hunan Province. It is an authorized dealership and service provider for Dongfeng Honda Automobile in Central China. The company is financially strong and operates as a modern automobile 4S shop integrating whole-vehicle sales, vehicle maintenance, parts supply, and information feedback. It serves Dongfeng Honda automobile users worldwide, adheres to the service philosophy of "Start from the heart, serve with dedication," and provides high-quality services.
During its development, the company has continuously improved its business principles, following the management philosophy of focusing on the site, the actual item, and reality. It emphasizes the cultivation of high-quality talent and, under the principle of "valuing ability over academic credentials and performance over seniority," creates a sufficient development platform. Employees undergo professional training and strict assessment before taking their posts, and are able to proficiently master the technical performance and characteristics of Dongfeng HONDA brand sedans. With advanced maintenance equipment and testing instruments, the company provides solid maintenance technology, genuine parts, and professional consultation, and will also proactively visit customers to provide technical explanations. At the same time, it focuses on improving customer satisfaction, establishes customer files, and provides every customer who visits the Dongfeng Honda Chengtong store with "nanny-style" service including pre-sales reminders and after-sales follow-up, relieving you of any worries about purchasing a car. In order to further expand the market and enhance the Dongfeng Honda brand image, "customer first, service foremost, people-oriented, caring for every person, caring for every car" has always been the basic philosophy of the company's more than 90 colleagues. We strive to enable Dongfeng Honda to provide global high-quality products to mass consumers, and are committed to becoming a consumer-trusted automobile service station with high-quality service and maintenance characteristics in the Star City. Chengtong 4S store's service commitments:
1. Standardization: standard store image, standard two-person reception process (business reception, technical reception), standard maintenance craftsmanship
2. Transparency: transparent service items, transparent service process, transparent service charges
3. Cleanliness: clean reception, clean language, clean maintenance (seat covers, steering wheel covers, and floor mats)
4. Worry-free car use: 365-day service, 24-hour rescue hotline, 24-hour free service hotline 82776688
5. Comfortable environment: dedicated reception area, warm greetings, comfortable and elegant customer lounge area, internet surfing area
6. Reliable maintenance: professional technology, advanced equipment, genuine parts, fast maintenance
7. Peace of mind in spending: public warranty commitment (two years or 60,000 kilometers), public maintenance items
At the same time, our company also holds interactive activities such as Service Fortnight (free vehicle inspection for customers) and self-driving tours, fully embodying the business philosophy of harmony between people and cars and service first. We also uphold Dongfeng Honda's service philosophy of "people-oriented, three joys," and creating customer satisfaction No.1 is our *ultimate goal!
The Xiangtan Dongfeng Honda and Dongfeng Peugeot stores officially opened and began operations in December 2010. Due to business expansion needs, we now sincerely invite interested individuals to join us!
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