Concentrix

Concentrix is an independent sub-brand of Fortune 500 SYNNEX Corporation in the BPO industry (NYSE: SNX) and a leading enterprise in the global business services industry. By partnering with clients, we continuously deliver end-to-end customer interaction services, technological innovation, data analytics, process optimization, and business improvement. As a global business services company, we ensure the highest value in every customer interaction by transforming customer experiences and optimizing business front-end and back-end operations as well as industry processes. Concentrix is the second-largest company globally in customer management BPO.

Currently, Concentrix operates 275 centers in over 40 countries across six continents. Our 225,000+ employees support 70 languages and serve leading brands. Concentrix provides professional services to industries including banking, healthcare, insurance, technology, consumer electronics, retail and e-commerce, government, media and interaction, transportation, travel, and automotive. In the future, we will continue to invest in digitalization, data analytics, and omnichannel capabilities to help our clients achieve greater success.

At present, Concentrix's Greater China region operates nine centers for operations, development, and sales in Dalian, Foshan, Beijing, Shanghai, Shenzhen, Suzhou, Guiyang, Xi'an, and Hong Kong, providing services to clients across multiple countries and regions, covering customer relationship management, web customization, digital media content design and production, and banking back-office services.