Yuanchuan Technology

Zhejiang Yuanchuan Information Technology Co., Ltd. (referred to as "Yuanchuan Technology"), established in 2004, is rooted in the field of intelligent services, innovating in the research and application of new technologies such as cloud computing, big data, and artificial intelligence, committed to the research of intelligent service technology. Yuanchuan Technology is a key software enterprise within the national planning layout, a national high-tech enterprise, and a dual-soft enterprise. It has three major subsidiaries: Hangzhou Yuanchuan Xinye Technology Co., Ltd., Zhejiang Xiaoyuan Robot Co., Ltd., and Hangzhou Greentown Information Technology Co., Ltd., providing customers with intelligent customer service solutions, intelligent service cloud applications, intelligent service robots, and industry solutions and services. Among them, intelligent customer service solutions include omnimedia intelligent customer contact platforms, intelligent quality inspection and analysis systems, intelligent knowledge bases, and intelligent customer service robots. Intelligent service cloud applications include cloud customer service platforms and cloud crowdsourcing platforms. Intelligent service robots include business service robots and property service robots. Industry solutions include intelligent financial solutions, intelligent government solutions, and brand manufacturing intelligent service solutions. The customers served by Yuanchuan Technology cover large leading enterprises in industries such as finance, telecom operators, power and energy, aviation logistics, manufacturing, e-commerce, and real estate property, such as Bank of China, Bank of Communications, SPD Bank, PICC, China Mobile, China Telecom, China Unicom, State Grid, Air China, China Southern Airlines, DHL, SF Express, Robam Appliances, Panasonic, A.O. Smith, Geely Automobile, BYD, Kuka Home, Hangzhou Water, Hangzhou Gas, Environment Group, iFlytek, Hikvision, Taobao, Ant Financial, Meituan, Mogujie, Greentown Group, etc. At the same time, it is gradually covering a large number of small and medium-sized enterprises through cloud services. Yuanchuan Technology is committed to becoming a leading enterprise in intelligent service technology, helping enterprises achieve intelligent customer service. With the implementation of the sharing economy concept, Yuanchuan Technology has made great efforts to build an intelligent shared customer service platform, providing cloud crowdsourcing services such as knowledge sharing, labor sharing, and skill sharing for major enterprises.