Xiaoneng Technology

Company Profile: About Xiaoneng
Xiaoneng Technology, affiliated with Beijing Nengtong Tianxia Network Technology Co., Ltd., was established in 2007. It provides intelligent customer service, intelligent marketing, and AI live streaming products and operational services to 2,000 well-known consumer brand clients in China.
In 2020, Xiaoneng entered into a strategic cooperation with Jingxiaozhi, a subsidiary of JD Group. Joint R&D teams were established in Beijing and Chengdu, leading to the development of three core flagship products: "Jingxiaozhi Enterprise Edition," "Jingxiaozhi Marketing Customer Service," and "AI Live Streaming." These three products were launched successively in 2021, providing services to clients. Xiaoneng, along with the Jingxiaozhi team, established a Customer Success Center and a Customer Operations Center to jointly offer clients 24/7 rapid response.
By the end of 2021, over 1,000 consumer brand clients in China had benefited from the products and services of both parties, achieving remarkable results.
Among China's TOP 100 consumer brands, more than 70% chose Xiaoneng's customer service!
Development History: In 2014, Xiaoneng Technology secured Series A funding from SAIF Partners. In 2016, Xiaoneng Technology completed Series B financing led by Zhongke Zhaoshang. In March 2020, Yicun Capital, together with Weimob, jointly invested in Xiaoneng Technology. In July 2020, the company signed a strategic cooperation agreement with JD.com, including a joint product development agreement, leading to co-developing intelligent customer service solutions. This marked the beginning of Xiaoneng's strategic transformation, a very significant shift in its business strategy. In October 2020, the three important products developed jointly with JD.com - "Intelligent Customer Service," "Intelligent Marketing," and "AI Live Streaming" - were launched and put into operation.