1. 服务、维护好客户，及时解决客户问题，有效反馈沟通，提升客户满意度。2. 为客户介绍公司的产品或服务，引导客户达成交易、更好地使用产品或享受服务。3. 收集整理用户的反馈信息，做好信息统计及分析。
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