实行“首诊负责制”和“首问负责制”;是在门诊大厅设立导医服务台,诊室旁设立医师简介,方便患者选择医生;是实行对新入院患者介绍医院概况制度,患者一入院由当班护士介绍医院概况、住院须知,以及吃、住、行等方面的内容;
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