Great Wall Broadband Network Service Co., Ltd. Changsha Branch

Great Wall Broadband Network Service Co., Ltd., referred to as Great Wall Broadband. Founded in April 2000, the company has a registered capital of 900 million RMB. Great Wall Broadband is headquartered in Beijing and has branches in more than 40 large and medium-sized cities across the country. Since its establishment, the company has always taken the opportunity of new century high-tech development, based on advanced networking technology, to provide users with end-to-end broadband solutions, and has gradually developed broadband products and various value-added services based on multimedia technology. At present, Great Wall Broadband network covers more than 16 million users, with assets of 3 billion RMB. Currently, online users are increasing at a rate of 100,000 households per month. In 2010, Great Wall Broadband was awarded the title of "Top 100 Chinese Internet Industry" and won the "Most Popular Broadband Network Service Award"; in 2011, Great Wall Broadband was awarded the honorary title of "Enterprise Credit AAA Level" by the Internet Society of China. In the future, Great Wall Broadband will present a more comprehensive "broadband expert" image to users with better network, more advanced technology and more humanized service, leading users to a better new online life. Home user broadband access. Great Wall Broadband provides broadband network access services for families, meeting users' multimedia network application needs such as office, home entertainment, e-commerce, video surveillance, and website browsing. Enterprise user optical fiber private network solutions. Great Wall Broadband develops and plans corresponding application products according to enterprise user needs, providing unified, comprehensive and personalized application services for enterprise users. By integrating the resources of partners and other telecom operators, it has developed a number of enterprise user application products, including BIA, VPN, IDC, etc. High-quality sincere service. Great Wall Broadband is committed to being a "network steward by the customer's side", deeply integrating service work into every aspect of the business process; customers can complain about network failures and other problems at any time through 24-hour customer service hotline, Internet, fax and other channels. For customer requests, it strictly follows the service commitment of "respond within half an hour, resolve within two hours".