1.确保遵循品牌承诺并始终提供优异的对客服务。
Ensures the delivery of brpromise provides exceptional guest service at all times.
2.以支持和灵活的态度与其他员工紧密合作,着眼于整个酒店的成功和酒店客人的满意度。
Works closely with other employees in a supportive flexible manner, focusing on the overall success of the hotel the satisfaction of hotel guests.
3.根据所定的程序引领客人入座、接受点菜及为客人服务食品及饮料。
Seats, takesders serves food beverage to guest according to the established sequence procedures.
4.向客人呈送菜单,回答客人问询并为客人提供关于食品、饮料及服务的建议。
Presents menu, answers enquiries makes suggestions regarding food, beverage service to restaurant guests.
5.在每次用餐结束后清理台面或餐桌并重新摆台。
Clears resets counters tables at conclusion of each course.
6.计算账单费用并收取客人支付。
Computes bill accepts payment
7.按要求执行收银员职能。
Performs the function of cashier as required.
8.对菜单上的所有菜品和饮料有全面的知识和理解,并能推荐菜品和饮料的搭配及促销。
Have a thorough knowledge understanding of all food beverage items in the menu the ability to recommend Food Beverage combinations up sell alternatives