Duties & Responsibilities
• Responsible fprimary allocation of team members monitthe workflow.
• Ability to support the team on execution augment their research capabilities.
• Underststakeholder use cases, understtheir research problems proactively suggest solutions.
• Project management activities from planning, scoping, oversight on execution, delivery, cascading feedback to the team
• Ensure teams adherence to expected turnaround time accuracy of activities undertaken.
• Lead the team to fulfil stakeholder expectations on projects, focusing on quality, timelines
• Lead calls to discuss process updates with internal/external stakeholders.
• Audit perform quality review fteam membersAudit review system retorts faccuracy
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• Ensure strict adherence to the agreed procedures process flows.
• Coordinate with Research department team leadership on data quality sprints to increase completeness quality of the data.
• Participate in ad hoc projects as when required.
• Identify training needs, Monitcompany names in database appropriately merge enrich each record with additional data
• analyse results of training courses redesigns courses as per the requirement
• Conduct one-on-one meetings with team members to understtheir aspirations, deliver feedback enhance collaboration between team stakeholders, drive the team to deliver value impactful analysis using their research capabilities.
• Adhere to agreed Key Performance Indicators, Key Responsibility AreasRAs, Service Level AgreementsLAs customer service standards.
• Responsible fteam’s performance feedback
• Monitoring regularly reporting on project progress transition updates during the ramp up phase.
• Support the global team in ramping up of operations including hiring liaising between stakeholders TA team.
• Ability to bringganization strategy action translating strategic ideas actionable steps.
Sounds like you?
Our successful team leaders have/are:
• Strong English Mandarin writing communication skills
• Excellent research, project management skills
• High level of proficiency in Microsoft Word, Excel PowerPoint
• Ability to instil fundamentals of value creation impact generation among the team members on every project
• Ability to impactful presentations, so-what analysis generate data driven insights on research use cases, team performance ops reporting.
• Experience in using a property management systemDatabase management system preferred
• Strongganizational interpersonal communication skills
• Thorough knowledge ofn Quality Frameworks
• Comfortable working in a fast-paced environment effectively handling prioritizing stakeholder requests
• Strategic business acumen: Understlarger business strategy, able to provide solutions strategies in response to stakeholder needs concerns, implementganizational strategy through actionable steps in a timebound resultiented manner, idea generation capabilities driven by local domain knowledge, to further bolster JLL’s strategy.
• Driven to succeed love achieving challenging goals.
• Bring a structuredganised approach to everything they do.
• Effective communication collaboration skillse to achieve success.
• Inclination to drive operational excellence: Creative solutions to new ideas fprocess improvements.
• Persistent in efforts, Ppractice care caution when completing work.
To Apply you need to behave:
• A bachelor’s degree Graduate (B.A., BBA, B. Com) with minimum 6-8 year’s work experience required in the corporate environment.
• Minimum 1-2 years’ experience needed on people management level.
• Ability to handle 8-10 team members.
• Strong attention to detail goodganizational, interpersonal people management skills required.
• Excellent working knowledge of MS Office tools, including Excel, e.g. Ppivot tabless, complex formulas.
• Excellent written verbal communication skills the ability to develop manage stakeholder relationships (internal external) remotely.
• The ability to work under pressure prioritise work assigned adhere to tight deadlines.
• An approachable personality good at managing developing capability of team act with integrity.