Bank of China Financial Services Co., Ltd. (hereinafter referred to as BOC Financial Services) is a subsidiary of Bank of China, jointly established in November 2007 by BOC Investment Co., Ltd. and BOC Credit Card (International) Co., Ltd. Headquartered in Beijing, the company has a subsidiary in Kunshan, Jiangsu, and branches in Shanghai and Shenzhen. The Shanghai branch has offices in Beijing, Dalian, Chengdu, Guangzhou, and Shenzhen. The company currently operates business modules including customer service centers, outbound marketing centers, merchant acquiring, operations centers, and information systems management.
BOC Financial Services adheres to a customer-oriented approach focused on customer needs and satisfaction, and builds a strong reputation and brand through "scale of operations, professional management, quality of service, and efficient execution." Upholding the service philosophy of "first-class service, first-class image," while fully supporting and safeguarding Bank of China's strategic development, it also provides back-office support services and high value-added service solutions to other financial and insurance clients. It strengthens business cooperation with market clients, continuously steering specialized outsourcing services toward marketization, and striving to become an excellent enterprise providing third-party professional services.
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