[Summary] An O2O e-commerce platform for home decoration, focusing on innovative
Founded in 2004, Nanjing Yihao Home Furnishing (formerly known as Facing Face Decoration Co., Ltd.) is a national chain institution professionally providing complete home services, headquartered in Nanjing, Jiangsu. Currently, it has 14 branches in Nanjing, Hefei, Anqing, Wuhan, Zhenjiang, Yangzhou, Yancheng, Chongqing, Chengdu, Changsha, Nanchang, Huai'an, Changzhou, Wuxi, and other cities. "Being a responsible enterprise and undertaking social responsibilities" is the concept established at the company's inception. As the company's motto, the word "responsibility" has always run through the company's development. It is under this belief that Facing Face has grown from a small company of over 20 people to its current scale.
Facing Face Decoration, adhering to the essence of traditional Chinese culture, advocates an elegant and carefree living environment, and spares no effort to create the concept of tea culture. It has established the "Facing Face Decoration Theme Tea House," allowing customers to complete a relaxed one-stop home decoration including design and material procurement while leisurely savoring fine tea. Simultaneously, it has created main material sales bases in various branches, innovatively subverting traditional decoration models, eliminating intermediary links in the decoration process, and passing on huge advertising expenditures as benefits to customers. Through scaled and differentiated operational models, it has achieved cost reduction, prohibited various "under-the-table" operations, "kickbacks," and other "unspoken rules" in home decoration. It invites authoritative media and institutions to conduct full-process tracking and supervision of design, construction, and materials, thereby initiating a self-discipline campaign in the entire home decoration industry. Facing Face Decoration's belief in "undertaking social responsibilities" has received recognition and praise from customers. Starting from customer needs, the company meticulously and thoughtfully establishes a full one-stop humanized service for customers. At Facing Face, design, material procurement, home decoration, furniture, and home appliances are all thoughtfully arranged for you. The company's directly sold products cover more than ten major categories, nearly a hundred brands, and nearly a thousand products, including flooring, ceramic tiles, sanitary ware, cabinets, doors, and sinks.
In 2007, guided by the strategy of providing customers with complete service solutions, the company realized that management and service are the core competitiveness of home furnishing enterprises, and strengthened innovation in management and service. On one hand, it invested heavily to introduce advanced information management systems, integrate supplier resources, and reengineer management processes. On the other hand, it made great efforts to research consumers and innovate services, being the first to open a home decoration night market operating until 23:00, greatly facilitating customers. It pioneered the "Facing Face Decoration Mobile Service Vehicle," equipped with workstations and computer equipment, enabling designers to communicate face-to-face with customers. It initiated the three major guarantee systems for material sales, implementing 7-day no-reason returns and double refunds for price differences. At the same time, it united all material suppliers to jointly establish a 1 million yuan advance compensation guarantee fund, allowing customers to truly feel that the promise of reassurance is not just a slogan.
In order to enable consumers to quickly understand basic knowledge in home decoration, familiarize themselves with operational steps, and understand the truth of hidden "unspoken rules" to avoid decoration pitfalls, Facing Face Decoration established the "Facing Face University," holding home decoration classes, regularly inviting authoritative practical experts in the industry to answer questions and clear doubts for consumers. It established a complete home decoration process analysis room and material experience area, allowing customers not only to understand the entire process but also to personally experience material performance, truly achieving transparent decoration and comfortable living.
Clear strategic planning, institutionalized management, standardized processes, and innovative services have driven Facing Face onto a path of rapid development. The company's existing development model has been widely recognized by consumers and has won many awards in various evaluations: Best Construction Quality Decoration Enterprise, Best Finished Effect Decoration Enterprise, Environmental Home Decoration Building Materials Dragon and Tiger List Brand, Most Influential Brand Home Furnishing Enterprise in Nanjing, Consumer Satisfaction Engineering Decoration and Renovation Enterprise, Integrity Home Decoration Brand Enterprise, etc. In the future, the company will further expand its operations, covering all provincial capitals, forming a truly large chain institution, and benefiting more consumers.
Facing Face Decoration creates not just beautiful residences but also an attitude toward life that fully enjoys life.
National consultation hotline: 4000860101
Nanjing Branch
Company address: No. 266 Central Road, Xuanwu District, Nanjing
Contact phone: ***********
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