Since its establishment in 2013, Guangzhou Shibang Investment Group Co., Ltd. has been providing commercial services and professional customer relationship management outsourcing services to various large and medium-sized enterprises, and has been an important long-term commercial partner of China Guangfa Bank and Guangzhou Mobile. The company is positioned with call centers as its basic business, centered on customer relationship management, and using database marketing as a means, focusing on building a marketing service value chain between consumers and enterprises, becoming a professional customer relationship management service operator. The company provides consulting services and system platforms for finance, IT high-tech, logistics, and retail services, with over 300,000 dispatched and agency personnel. The company has been recognized by the Guangzhou Municipal Government as a 2014 headquarters enterprise in Guangzhou, and has reached a five-year strategic cooperation project with IBM; it has also won the honors of "Advanced Collective for Employment and Entrepreneurship Work in Guangzhou" and "Enterprise Abiding by Contracts and Keeping Promises in Guangdong Province".
The company has always been committed to providing customers with a five-star call center.
Core business:
- Outbound services: VIP customer service, telemarketing, market research, user data updates, payment reminders, customer return visits, and customer renewal services.
- Management consulting, professional training
- Customer data analysis, development, and management
Our spirit: Shi You Bang Xing, Cheng Ren Da Ji!
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