China Pacific Life Insurance Co., Ltd. Beijing Branch

China Pacific Life Insurance Co., Ltd. (hereinafter referred to as "CPIC Life") was established in November 2001, and is a professional life insurance subsidiary of China Pacific Insurance (Group) Co., Ltd. (hereinafter referred to as "China Pacific Insurance"), headquartered in Shanghai. China Pacific Insurance is an insurance group formed on the basis of China Pacific Insurance Company, which was established on May 13, 1991. It is a comprehensive insurance group in China and the first insurance company to be listed on three stock exchanges: Shanghai, Hong Kong, and London (A+H+G). Amid complex and volatile international situations, downward pressure on macroeconomic growth, and the transformation of industry cycles, China Pacific Insurance has focused on its core insurance business, adhered to long-termism, and pursued high-quality development, achieving steady growth in operating performance. In 2020, the company's operating revenue was 422.182 billion yuan, a year-on-year increase of 9.5%; the group's operating profit was 31.14 billion yuan, up 11.7% year-on-year; and the group's managed assets were 2.43608 trillion yuan, up 19.2% year-on-year. In August 2021, the company was listed in the Fortune Global 500 for the 11th consecutive year, ranking 158th. The company's operational capabilities and service levels have continued to improve. As of the first half of 2021, it provided "responsible, smart, and warm" services to nearly 160 million customers. CPIC Property & Casualty and CPIC Life have been rated A-level in the operational evaluation of insurance company legal entities for five consecutive years. CPIC Life, with the mission of "being a responsible insurance company," has established a nationwide sales network and diversified service platforms. The company is committed to providing risk protection solutions based on the full life cycle of customers, with products covering life insurance, annuity insurance, health insurance, accidental injury insurance, and other fields. Focusing on customer needs, the company strives to build the "CPIC Service" brand of responsibility, wisdom, and warmth. In terms of "insurance + health management," it continuously improves health service systems represented by "CPIC Blue Book" and "Life Bank"; in terms of "insurance + elderly care services," it constructs a trinity elderly care community called "CPIC Home" featuring "suburban care, travel and leisure care, and urban health care." The company is accelerating the application of new technologies such as artificial intelligence and big data, promoting the digitalization and intellectualization of the entire operation service process including underwriting, policy issuance, claims, and customer service, to enhance customer service experience and operational efficiency. The company adheres to honest operations, faithfully fulfills insurance responsibilities, and effectively protects the legitimate rights and interests of insurance consumers. It has been rated A-level in the operational evaluation of insurance company legal entities for five consecutive years, and AA-level in service evaluation for three consecutive years. China Pacific Life Insurance Co., Ltd. Beijing Branch (hereinafter referred to as "CPIC Life Beijing Branch") was established in 2002. It is a branch of CPIC Life and one of the earliest established, largest, and most reputable life insurance companies in the Beijing area. With a rich portfolio of insurance products, service outlets across the city, a professional and dedicated team of nearly 10,000 internal and external staff, and a 24/7 customer service hotline at 95500, the company maintains close contact with millions of customers, providing personalized and professional insurance services to a broad range of insurance consumers, committed to achieving a wonderful life and a better tomorrow for customers. Over the years, the company has gained recognition from society and customers for its high-quality and efficient services. In the past decade, it has received nearly 30 awards from associations and media. Among them, in 2019, the Capital Spiritual Civilization Construction Committee announced the list of Capital Spiritual Civilization Units, and CPIC Life Beijing Branch was awarded the title of "Capital Civilized Unit"; in 2019, CPIC Life Beijing Branch was awarded the title of "Outstanding Unit of the 12378 Insurance Consumer Complaint and Rights Protection Hotline Beijing Sub-center" by the Beijing Insurance Association for its quality services. In 2020, the financial institution selection activity "Finance Star List" hosted by Beijing Youth Daily was announced in Beijing. CPIC Life Beijing Branch won the "Gold Medal Service Innovation Award" for its medical management service "Beijing Blue Book"; at the same time, it won the "2020 Gold Medal Financial Product Award" for the good reputation of its "Long Companion (Celebration Edition) Whole Life Insurance." In the future, CPIC Life Beijing Branch will continue to anchor the basic belief of long-termism, adhere to promoting the "Long Voyage" action, unswervingly follow the path of high-quality development, continue to create value for customers, employees, shareholders, society, the industry, and the environment, and continuously internalize corporate social responsibility into sustainable development momentum.