Zhaolian Customer Service Center

Shenzhen Zhaolian Customer Service Center Co., Ltd. was established in 2017, a new force born in response to the great demand for call centers in Shenzhen. The company is committed to covering Pearl River Delta cities at the fastest speed and becoming the most influential customer service operation and management service enterprise in the Pearl River Delta region. Currently, it is planning to set up branches in Guangzhou, Dongguan, Foshan, Zhuhai and other places, striving to achieve the goal of having 2,000 employees by the end of 2018. The company's main expanded businesses are call center service outsourcing projects, information and data processing service outsourcing projects, online customer service outsourcing projects, and Weibo and WeChat operation service outsourcing projects, integrating various operation platforms such as telephone, internet, voice, SMS, and WeChat to create value for customers and provide a learning and growth platform for employees. Relying on the AVAYA platform, the company will integrate the group company's strong financial service experience and technical advantages to build and independently own a modern call center system designed with a capacity of 5,000 seats, with a daily customer data processing capacity of up to 200,000. It independently develops and designs various application systems, including CRM, database marketing, partner relationship management, etc. Tonglian Customer Service Center is based in Shenzhen and serves the whole country. The business types it provides will cover seat leasing, consulting, inbound calls, outbound calls, telephone collection, online customer service, complaint handling, market research, customer return visits, and customer care, etc.