Wangyue Information

Our company: Shanghai Wangyue Information Technology Co., Ltd., established in 2000, has been focusing on enterprise IT outsourcing services. After years of development, the company has more than 300 fixed IT service clients and nearly 100 contracted routine maintenance clients. And it is steadily growing at a rate of 10 new clients per month. The business scope ranges from weak current system integration, primary desktop HELPDESK services, to core IT business outsourcing. The types and scales of clients cover various IT environments of large, medium, and small enterprises. Among the notable ones are: resident clients for service outsourcing: partner for the overall park network system maintenance and support at the 2010 Shanghai World Expo; network line maintenance partner for nearly 3,000 government and enterprise clients in Shanghai; support partner for the organizing committee of the 2007 World Summer Special Olympics; partner for China Telecom's professional computer butler service in the western district of Shanghai; LV Louis Vuitton Shanghai Company; Sumitomo Mitsui Banking Corporation Shanghai Branch; China Development Bank Shanghai Branch; Shanghai SC Johnson Co., Ltd.; BASF Chemical (Shanghai) Co., Ltd.; Emerson (Shanghai) Co., Ltd.; Shanghai Shunxing Freight Forwarding Co., Ltd.; Shanghai * Department Store; HSBC (Shanghai) Data Processing Center; Calsonic Kansei Automotive Technology (Shanghai) Co., Ltd.; Carrier China Co., Ltd.; Shanghai OTIS Elevator Co., Ltd.; Bombardier Canada Shanghai Branch; Shanghai University of Finance and Economics; Shanghai Kane English Training Center; and so on. The company currently has 200 employees, of which 170 are technical staff. All of them have more than 3 years of practical experience in IT management, implementation, and maintenance. The company provides A) one-time IT on-site service, B) monthly IT maintenance service contracts, C) resident IT service contracts, D) implementation of various IT project projects, E) ITIL project consulting and guidance, all supported by a team of technical support engineers with many years of experience in their respective fields. As early as 2000, the company had a free service hotline 400-625-5185 to better serve our clients. Our company is actively participating in the implementation of ITIL standard IT service processes. ITIL mainly includes six modules: business management, service management, ICT infrastructure management, IT service management planning and implementation, application management, and security management. This is to provide our clients with more standardized and high-end IT outsourcing services.