济南乳腺病医院作为国家人本位医疗改革试点医院，由国家医改政策课题组成员、“中国医院管理*人”张中南教授进行全面品质管理，针对“快点治好病，千万别出事，不花冤枉钱，把我当人待”的病人心理，医院实施的人本位医疗管理可确保做到让患者得到及时快速有效的治疗、解决病痛；并以安全的医疗过程与术后的高度关注，让患者得到安全疗效*大化的康复，做到零纠纷、零差错、零事故、零并发症、零感染，经济合理的使用药物、绝不让患者多花一分冤枉钱，提供一切以病人的感受为主导的服务。
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