Dongfeng Nissan Huayi Shicha Franchised Store is an A-class 4S store established in Guangzhou by Dongfeng Nissan Passenger Vehicle Company. Located at No. 15 Shicha Road, Guangzhou, it covers an area of over 10,000 square meters and currently employs more than 70 staff. The company is committed to providing customers with friendly, appropriate, and efficient integrated services covering vehicle sales, after-sales service, parts supply, and information feedback.
Vehicle Sales
With a luxurious sales showroom exceeding 2,000 square meters, a comfortable car-purchasing environment, and facilities including a customer reception and consultation front desk, business negotiation rooms, a customer lounge, and a children's play area, professional sales staff are warm and attentive, handling matters such as vehicle mortgage, registration, insurance, used cars, and annual inspection to ensure customers enjoy a home-like, convenient, and world-class service experience. The company also actively develops secondary sales outlets, with annual vehicle sales reaching thousands of units.
After-Sales Service
Covering nearly 5,000 square meters, the modern maintenance workshop is equipped with over ten sets of advanced and comprehensive dedicated diagnostic and maintenance equipment, including body alignment machines, sheet metal equipment, paint booths, and tow trucks. Maintenance personnel include more than 50 technicians who have undergone professional technical training, engineer-level technical staff, chief quality inspectors, and maintenance receptionists, providing high-quality vehicle repair and 24-hour emergency rescue services, giving customers peace of mind and the joy of driving. The service station is a Class A maintenance unit in Guangdong Province and has received awards such as the Summer Grateful Service Excellence Award, Quality Service and Parts Manager Award from Dongfeng Motor Co., Ltd. Passenger Vehicle Company. It was also designated as an agreed maintenance factory for official vehicles under Guangzhou municipal government procurement from 2003 to 2004. In 2005, Dongfeng Nissan ranked first in the J.D. Power After-Sales Service Satisfaction Survey.
Parts Supply
The parts warehouse supplies thousands of genuine original parts, with ample inventory and a complete range, fully computerized management, providing customers with required parts at the first time to address urgent needs.
Information Feedback
The company places great emphasis on customer feedback, using it as a solid basis for continuous product and service improvement, facilitating information interaction between customers and the manufacturer, striving for perfection and providing considerate care to customers.
Brands Managed: Dongfeng Nissan cars
Geographic Environment:
Located on the northern transportation artery of Guangzhou, adjacent to Huangshi East Road near National Highway 105, with 8 two-way lanes, daily traffic volume of 100,000 vehicles, and a concentrated area for domestic and foreign automobile manufacturers' 4S stores in Guangzhou.
Customer Satisfaction
Constantly striving to improve sales customer satisfaction and after-sales customer satisfaction, and in December 2003, ranked first nationally in customer satisfaction.
Company Honors
Recommended repair factory for China Insurance accident vehicles
Ping An Vehicle Insurance Service Unit of China
Dongfeng Motor Co., Ltd. Passenger Vehicle Company Guangzhou A-class 4S Franchised Store
2002 National Excellent Automobile Dealer
2002-2003 Guangzhou Top Ten Automobile Dealers
2003-2004 Guangzhou Government Procurement Agreed Maintenance Factory for official vehicles
2003-2004 Guangdong Provincial Government Agencies Designated Maintenance Unit for official vehicles
2003 Guangdong Province Excellent Service Brand Protection Model Enterprise
Dongfeng Motor Co., Ltd. Passenger Vehicle Company Summer Grateful Service Excellence Award and Excellent Service Award
2003 Top Ten Franchised Stores of Dongfeng Motor Co., Ltd. Passenger Vehicle Company
2003 Excellent Sales Department Manager of Dongfeng Nissan Franchised Store
2003 Excellent Service Department Manager of Dongfeng Nissan Franchised Store
2003 Excellent Parts Department Manager of Dongfeng Nissan Franchised Store
2003-2004 Excellent Automobile Dealer
2003 National Excellent Automobile Dealer
2004 Guangzhou Top Ten Featured Automobile Dealers
2004 Guangzhou Top Ten Automobile Dealers
2003-2004 Excellent Automobile Dealer
2004 Top Ten Franchised Stores in Spring Service Activity Month
2004 Top Ten Franchised Stores in Autumn Service Activity Month
2004 Top Ten Dongfeng Nissan Franchised Stores
2004 Guangzhou Top Ten Automobile Dealers
2004 National Top Ten Franchised Stores of Dongfeng Motor Co., Ltd. Passenger Vehicle Company
2005 Dongfeng Nissan Franchised Store National First Customer Service Skills Competition Runner-up
2005 Yangcheng Five-Star Automobile Dealer
2005 Yangcheng Top Ten Maintenance Service Enterprises
2005 Guangzhou Six-Star Automobile Dealer
2005 Guangzhou Top Ten Automobile Dealers
Dongfeng Nissan 2005 Diamond-Level Franchised Store
Dongfeng Nissan Outstanding Contribution Franchised Store
2005 National Top Ten Excellent Automobile Dealers
2006 Guangzhou Top Ten Automobile Dealers
2006 Consumer Most Satisfied Enterprise
2006 Yangcheng Top Ten Automobile Dealers
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