Gemdale Smart Service was founded in 1993. It is a platform under Gemdale Group that provides property management services, asset and customer resource operations. It is a Grade I qualification enterprise in China's property management industry, an honorary vice president unit of the China Property Management Association, and a vice president unit of property management associations in Shenzhen, Nanjing, Wuhan, and other cities. Adhering to the service philosophy of "Fine Services, Sincere Care," it has remained true to its original aspiration and upheld craftsmanship for more than 20 years. Based on its assessment of industry development trends and people's pursuit of a better life, it is committed to becoming a comprehensive service operator covering all business formats. Looking to the future, it has launched a "3+X" strategic layout to build a "three horizontals and nine verticals" service matrix. The basic property services of its three major business segments—residential property, commercial and office property, and urban services—have expanded from communities to urban areas, while value-added services are advancing comprehensively and extending to a broader service scope. Gemdale Smart Service started in Shenzhen. As of now, its services cover nearly 260 cities and 8 different cities and regions along the East and West Coasts of the United States. It serves nearly 100 government agencies, developers, headquarters of well-known large enterprises, and property enterprises. Its managed projects include mid-to-high-end residences, industrial parks, schools, commercial and office buildings, government agencies, and many other business formats. The offline contracted area is nearly 330 million square meters, and the area served online through SaaS is 300 million square meters.
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