Gemdale Property

Gemdale Smart Service, established in 1993, is a platform under Gemdale Group providing property management services and operations of assets and customer resources. It holds a first-class qualification for property management in China, serves as the honorary vice president unit of the China Property Management Association, vice president unit of the Guangdong Property Management Association, and vice president unit of property management associations in Shenzhen, Nanjing, Wuhan, and other cities. Adhering to the service philosophy of 'Premium Services, Sincere Care', it has upheld its original aspiration and craftsmanship for 31 years. Based on its analysis of industry development trends and people's aspirations for a better life, it is committed to becoming a comprehensive service operator with multi-business coverage. Looking to the future, it has launched the '3+X' strategic layout, fully developing six major business segments: residential property, commercial property, urban services, space technology, group catering services, and FM business, redefining the breadth and depth of property services.

Gemdale Smart Service started in Shenzhen and, as of now, has expanded its services to nearly 200 cities, serving nearly 500 government agencies, developers, well-known large enterprise headquarters, and property companies. Its managed projects cover various business types including residential, industrial parks, schools, commercial office buildings, government agencies, urban services, and group catering. The contract management area reaches 391 million square meters.

The service quality of Gemdale Smart Service enjoys an excellent reputation within the industry. It has been rated as one of China's Top 100 Property Service Enterprises for sixteen consecutive years from 2009 to 2024; awarded the China Property Service Quality Leading Enterprise eleven times; named the Influential Property Service Enterprise of 2023; ranked TOP7 in China's 2023 Super Service Power of Property Enterprises; TOP8 in the 2023 Comprehensive Strength of China's Property Enterprises; recognized as a Model Enterprise for Customer Satisfaction in China's Property Services in 2023; honored as a Benchmark Enterprise for Red Property Service in 2023; and 'Gemdale Property' was awarded the title of 'Shenzhen Time-honored Brand'. It is also a member unit of the Property Service (Industrial Park) Enterprise Alliance, the Property Service (University) Enterprise Alliance, and the Property Service (Hospital) Enterprise Alliance.

(Note: The above awards are from institutions such as China Index Academy, Yihan, Guandian, Leju Finance, China Wuzhi Think Tank, Ke Rui, and Shenzhen Time-honored Brands.)