Wuhan Tuopusen E-commerce Co., Ltd.

Wuhan Tuopusen E-commerce Co., Ltd. was founded in early 2010.
Since its establishment, the company has focused on the personalized needs of small and medium-sized enterprises in the process of e-commerce transformation, concentrating on the e-commerce service niche market—customer service outsourcing. As of today, it has been deeply engaged in this industry for more than 7 years.
Through cooperation with many well-known e-commerce companies, it has participated in Taobao customer service research services. With many years of customer service outsourcing experience, it has developed a brand-new customer service training system and established a competency model for e-commerce online customer service positions. By establishing e-commerce customer service standards higher than the industry, it meets customers' requirements for customer service outsourcing, helps customers reduce management costs, effectively improves store conversion rates, increases store sales and consumer satisfaction, and achieves a win-win goal.
The company founder, Xiong Siyu, graduated from Wuhan University with an MBA and is also a Global Career Development Facilitator (GCDF). With more than 7 years of industry experience in e-commerce services, as a Taobao University lecturer, the main courses he developed and taught include: "How to Improve Customer Service Inquiry Conversion Rate", "Select, Retain, Train, and Dismiss—You Can Also Build Your Own Gold-Medal Customer Service", etc. He has also conducted in-house customer service training for many Crown, Gold Crown, and Tmall store merchants, receiving high praise from store owners.
Relying on Wuhan's abundant human resources and close cooperative relationships with many universities, Tuopusen's customer service outsourcing advantages are relatively obvious. It mainly positions itself to provide services for e-commerce sellers or service providers in regions with relatively high labor costs. By reducing the management costs and labor costs of partner merchants, our customer service outsourcing has gained the trust and cooperation of many well-known e-commerce companies.
At the initial stage of the company, it carried out in-depth cooperation with Shenzhen Huaqiang E-commerce Co., Ltd. All store customer services under Huaqiang E-commerce cooperated with Tuopusen: Space Master Flagship Store, Supor Huaqiang Specialty Store, Langxinte Huaqiang Specialty Store, Fackelmann Flagship Store, and a number of other flagship stores. With excellent service capabilities and a good reputation, more merchants cooperated with Tuopusen, including well-known ones such as: Vancl Flagship Store, Pampers Flagship Store under Procter & Gamble Group, Mead Johnson Overseas Flagship Store, Bayern Munich Overseas Flagship Store, Zhongjiu.com Flagship Store, Jinyujie Flagship Store, Pujiamei Flagship Store, Eve de Cina Men's Clothing Flagship Store, Xijie.com Flagship Store, Aid i Flagship Store, Jielu Sports Flagship Store, Aijule Flagship Store, Yanzipian Flagship Store, Taihe Electric Appliance Specialty Store, Bestore Official Flagship Store, and a large number of other excellent partners. We have also reached in-depth strategic cooperation with well-known companies, such as: BlueFocus Communication Group, Beijing Beilian Weiye E-commerce Co., Ltd., Shenzhen Huaqiang E-commerce Co., Ltd., Shenzhen Dynamic E-commerce Co., Ltd., Analysys International E-commerce Company, Yishang Youshi E-commerce Co., Ltd., etc.
Tuopusen's service categories cover most Taobao categories: home furnishings, furniture, kitchen appliances, small home appliances, men's and women's clothing, underwear, mother and baby, sports, food, cosmetics, automotive products, digital products, travel, etc.
Ultra-fast response time + higher-than-industry inquiry conversion rate + seamless docking + rich cooperation modes are the core advantages of Tuopusen's e-commerce customer service outsourcing services.

Professionals do professional things. More than 7 years of customer service outsourcing experience and accumulated experience make us even more convinced to persist in the customer service outsourcing niche service market!

The company team is very young and looks forward to ambitious young people joining hands with us to create a better future!

If you can bear hardships and stand hard work, obey arrangements, have excellent service awareness, and are willing to learn and improve, the company will definitely provide a platform and space for development and growth!
Fair and open salary design, good employee benefits, regular training and exchanges by e-commerce experts, opportunities for employees to continue their studies, employee dormitories with river views, and annual overseas travel opportunities for outstanding employees. We are only willing to provide these to you who are willing to strive together!