The Yatao V Customer Service team was established in March 2011, and from its inception, it was determined to build the most valuable customer service outsourcing team. After three years of development, it has achieved rapid progress in the customer service outsourcing field, especially in the past year, with remarkable achievements in both team building and business development.
Yatao currently has two major customer service bases in Hangzhou and Hefei. The Hangzhou base has 200 people, and the Hefei base is expected to reach a customer service team scale of 400 people by the end of 2016. A professional customer service team, strong skills, and after-sales support are the foundation for Yatao to establish good cooperative relationships with various brand owners.
Yatao always adheres to a people-oriented employment philosophy. Starting from the three perspectives of brand operators, customers, and Yatao, our brand - "V Customer Service" was born. "V" represents the two-way communication between brand operators and Yatao, and between customers and Yatao. For customers, it is customer demand-oriented, focusing on customer experience and improving customer service performance. For brand owners, it adapts to needs and achieves win-win cooperation. For customer service, service creates value, efficient communication, and excellent output. We firmly believe that through the joint efforts of every Yatao person and brand owner, our "e-commerce dream" will surely be realized soon.
Currently, the company is in a stage of vigorous development, and we welcome every friend who aspires to create miracles in the e-commerce field to join our team. Life is wonderful because of struggle, and Yatao is colorful because of you.
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