Chongqing Xiaolian Information Technology Co., Ltd.

Introduction to Chongqing Xiaolian Information Technology Co., Ltd. (info-connecting) 1. Overview of Xiaolian Chongqing Xiaolian Information Technology Co., Ltd. is a wholly-owned subsidiary of OPPO. As a professional one-stop internet user service solution provider, its business covers in-depth software development and design such as customer service intelligent robots, intelligent knowledge bases, call center systems, online service systems, and e-commerce service systems, as well as customer service manpower and business outsourcing services. It is committed to providing high-quality overall business process services for customers such as OPPO and other smart device manufacturing and internet companies. Through strong software research and development, technical support, and industry CRM customization, Xiaolian provides customers with 360-degree comprehensive customer service content, including market research, telemarketing, voice/online consultation, customer care, information inquiry, etc., with business covering service ports such as pre-sales consultation, after-sales service, e-commerce services, administrative logistics services, and IT services. The Xiaolian operations center is committed to building a group of excellent and professional management talents, technical experts, and customer service personnel, and is gradually establishing a high-quality quality management system. Strong software development capabilities, hardware construction and maintenance capabilities, and professional personnel management capabilities enable Xiaolian to have flexible and innovative business service capabilities and technical platforms, and to provide customers with various tailor-made service solutions. 2. Introduction to Chongqing Xiaolian Operations Center The Chongqing Xiaolian Operations Center is located in the OPPO Smart Eco-Technology Park at the foot of Yufeng Mountain in Yubei District, Chongqing. The beautiful park, comfortable office environment, abundant cafeteria food, elegant employee dormitories, and rich entertainment and sports facilities provide Xiaolian employees with a university-style working and living environment. 3. Xiaolian's Mission Xiaolian's mission is to always adhere to providing good service that is 'caring communication, moving users, and creating user praise,' so that Xiaolian's service becomes the starting point of friendship between customers and users.