1、售后前台服务部日常事务的管理;
2、制定售后前台服务管理制度和业务流程工作标准;
3、制定售后前台服务工作计划,带领团队达成售后月度和季度经营指标;
4、制定售后前台服务内训计划;
5、处理顾客重大投诉;
6、协调本部门与其他部门的沟通和合作;
7、负责组织实施各类型服务活动,配合公司的营销活动。
要求:性格开朗大方,善于沟通和协调,执行力强,有团队合作精神,能在压力下完成工作,有销售团队管理经验,有相关行业从业经验更佳。
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